bloomcomputing Posted September 16, 2013 Posted September 16, 2013 Hi all, I'm getting an error in event viewer on several computers, however it only appears when a student logs in. The log says: The user 'ICTPrinter' preference item in the 'Printers {056EAFE6-C66E-4575-AA45-A0B9803B83FF}' Group Policy object did not apply because it failed with error code '0x8007007a The data area passed to a system call is too small.' This error was suppressed. Has anybody come across a similar issue? How did you go about solving it? Thanks in advance. We're using Server 2008 R2 print server, and two 2008 R2 domain controllers along with Win 7 32bit clients.
deano Posted September 21, 2013 Posted September 21, 2013 have you configured point and print in a gpo for these users
bloomcomputing Posted November 4, 2013 Author Posted November 4, 2013 Sorry for being so slow to reply, point and print has been configured correctly and whilst some issues are going it doesn't always work. Having just as much fun with "Delete all shared printer connections" now, itself only working for slightly higher privileged users (ie staff) but causes chaos for students.
themightymrp Posted November 4, 2013 Posted November 4, 2013 Couple of questions - 1) are you setting the GPP to set a printer as default? If so, try not setting a default and see if the problem still occurs. 2) Have you ticked the box to run using the logged in users security context? If not setting a printer as default stops the error, try creating a GPP that deletes the following registry key on login "Hkey_Current_User\Printers". The reg key will run before the printer section so you should now be able to set the default printer again without issue. Obviously test this on one machine before a full suite roll-out!
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