Issue with Windows 7 workstation connecting to google apps sync for MS outlook.

[Harry_Greatorex]

I have been using my Google apps email address with outlook for 2 months now and i have had no problem. Now, every time i try add my account back onto Google apps outlook sync, i get an error saying "cannot connect to Google". After some research, i found some logs i can send to Google for diagnostics, and Google return with the following diagnosis:

 

"Some timezone registries are missing on the host computer. Please ensure that the client computer has the latest Windows Updates. Check here for more information on Microsoft Updates".

 

I checked my computer for updates, and i needed to install 80+. Even after fully updating the workstation, it is still coming back with that error. Please note, I am very doubtful it is anything to do with proxy settings or AV settings, as it is only the odd PC here and there which have this problem, most work without a hitch.

I have attached screenshots of the log error on the Google website, and the error Google apps sync gives after authorizing the account.

 

Any solutions/ideas to solve this issue would be much appreciated.

 

Regards,

 

Harry Greatorex

[Harry_Greatorex]

Any updates?

[Harry_Greatorex]

SOLVED! Fixed the issue by deleting the local user profile, and deleting the user folder in C:\users then tried again and it worked!