Odd shutdown problem

[Frazer]

We have bought some Dell Latitude D520's and ive just finished making the image - everything works fine.

 

I came to restart the Laptop and forgot to start booting off the ghost disk, so I waited for it to get to the logon prompt, chose restart, the usual windows blurb appeared saying shutting down your computer then the screen goes blue (ive taken the backgrounds off) asif its about to shutdown, but it just halts there. Yet if i restart while im logged in it restarts fine?

 

Ive tried it from safemode's logon box and it does restart but takes a while than it should but its ok.

This leaves me to believe its driver/service related but why would it be fine when a user is logged in?

 

Anyone come across this? any pointers?

 

Thanks

[FN-GM]

if you are going to image the machine why does it matter?

[Heebeejeebee]

if you are going to image the machine why does it matter?

 

Becaue they'll all have the same problem possibly?

 

HBJB

[_Bat_]

I assume he didn't think he meant he was talking about the image itself.

[FN-GM]

oh right from what he wrote it looks like he was about to image that machine not use that machine for the image. sorry

[Frazer]

Yeah sorry, this is the original machine that I will take the image off and duplicate to another 9 laptops.

Dont want this problem transferring

[Frazer]

Friggen whiteboard driver.

Doesnt load up fully untill you login yet it halts a system shutdown when nobody is logged in.

 

Activdriver_x32_v4.1.10.35_setup.exe - Promethean

Seems this is the cluprit. Uninstall, restarts flawlessly, install and it breaks.

Will try some other versions to see if they are affected too.

 

EDIT: I only have v4.1.9 which also seems to have the same problem. 3.0 appears to be ok though.