Homeland Posted June 17, 2013 Posted June 17, 2013 Am I missing something guys, when I had the evaluation equipment I configured it as normal and it was a raging success now the equipment I purchased has arrived I seem to be struggling and I'm not sure why. I configured it the same way I think the only difference is these are now POE were the evaluation equipment wasn't and its a 3000 series ZD instead of the 1000 series, if I sit in a classroom with the AP it doesn't even connect both the 2.4ghz and 5ghz stay orange, on the one occasion the laptop did connect it only did at 2.4 N and not 5 N like it did when I had the evaluation equipment, is there a setting I need to change as I cant work out why its not connecting ???
Destinova Posted June 18, 2013 Posted June 18, 2013 (edited) Check your DNS. The AP's use DNS to find the controller. If your trial controller still has a record for "zonedirector" then the AP's will be trying to get to a non-existent controller. 13 Introducing Ruckus Wireless ZoneDirector Ensuring That APs Can Communicate with ZoneDirector How APs Discover ZoneDirector on the Network 1. When an AP starts up, it sends out a DHCP discovery packet to obtain an IP address. 2. The DHCP server responds to the AP with the allocated IP address. If you configured DHCP Option 43 (see “ Option 2: Customize Your DHCP Server ” on page 14 ), the DHCP offer response will also include (among others) the IP addresses of ZoneDirector devices on the network along with the address of the DNS serv er that can help resolve the ZoneDirector IP addresses. 3. After the AP obtains an IP address, it first attempts to contact a ZoneDirector whose IP address has been pre-configured on the AP. If an AP has a pre-configured ZoneDirector IP address, it will always use an L3 LWAPP (li ghtweight access point protocol) discovery message to attempt to discover the pre-co nfigured primary/secondary ZoneDirector. • An AP with a pre-configured ZoneDirector IP address will only attempt to discover the pre-configured ZoneDirector(s) and will skip the DHCP/DNS/last joined ZoneDirector steps. If it is unable to contact its pre-confi gured ZoneDirector, it will enter “sulk” state, and will remain in an idle/dis cover/sulk loop until it receives a response from a pre- configured primary or secondary ZoneDirector. 4. If a primary/secondary ZoneDirector IP addr ess has not been configured on the AP, the AP next attempts to build a list of candidate Zone Directors by sending an L3 discovery request (IPv4 subnet broadcast/IPv6 multicast packet) to each candidate address received from DHCP and DNS at the same time, and waits fo r a response from any ZoneDirector that can respond. • The AP may receive multiple responses from DHCP and DNS if multiple ZoneDirector IP addresses have been configured on the DHCP server or DNS server. 5. If the AP receives a response from a single Zo neDirector device, it will attempt to register with that ZoneDirector device. 6. If the AP receives responses from multiple Zo neDirector devices, it will attempt to register with the ZoneDirector that it prev iously registered with (if any). • This ZoneDirector can be on the same local IP subnet or a different subnet. The AP will have a preference for a ZoneDirector device that it previously registered with (over a locally connected ZoneDirector). 7. If this is the first time that the AP is register ing with ZoneDirector, it will attempt to register with the ZoneDirector device that has the lo west AP load. The AP computes the load by subtracting the current number of APs regist ered with ZoneDirector from the maximum number of APs that ZoneDirector is licensed to support. If the AP does not receive a response from an y ZoneDirector device on the network, it goes into idle mode. After a short period of time, t he AP will attempt to discover ZoneDirector again by repeating the same discovery cycle. The AP will continue to repeat this cycle until it successfully registers with a ZoneDirector Edited June 18, 2013 by Destinova
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