[sims] Discover not auto transfering data

[zag]

Simple question really but how do I setup Sims Discover to automatically exchange data each night.

 

We recently had training and all the training lady could say was that it was "supposed" to happen!

 

I've installed the client on the server, what else do I need to do?

[tombry]

you have to install both the client and the server software on the server - then go into the configuration utility (administration utility now), and manually transfer two years ago, last year, and this year.

 

then I believe your transfer will automatically run at 01.05 every day.

[Rawns]

Transfers run automatically every night without any need to complete a manual transfer first, and there is no need to manually transfer the previous two years to get it working either.

 

Two scheduled tasks get created when you install the Discover service and they are set to run at 01:00hrs every day. Capita's advice though is to stagger these tasks (despite every one of their installs, be it manual or via SOLUS3, setting both tasks to run at 01:00) so I amend the Discover Group Sync task to run at 00:01hrs.

 

If however permissions have not been granted to the network service correctly by the service installer, transfers may not work. It's always a good idea to run a manual transfer of the current year after Discover has been installed. If it fails, you know you have problems.

Edited April 30, 2013 by Rawns

[zag]

Thanks to you both!

 

the scheduled task was indeed not setup to run under a proper account.

 

Seems to work after I changed the service user.