[sims] Unable to import CTF

[Solus]

Hi All, Could anyone help with this query please? A user has a ctf file for a pupil that used to be at the school. The pupil has now returned but when tries to import gets a result back of new pupils 0 so its not bringing new user in. Any help appreciated

[vikpaw]

Maybe you need to change the type of import so it adds info for existing pupils, rather than trying to find new students to add...?

[Solus]

Hi Vikpaw tried the above to no avail, there are 2 pupils in this ctf the new user processes fine, the pupil who has now returned to the school will not process, When they go and search for the user they are there as ever on-roll, but no where else??

[Rawns]

If the pupil has been on roll before, you need to readmit the pupil again to make them a current pupil, then import the CTF which won't add a new record, but simply merge the info in the CTF with the existing record. Edited April 29, 2013 by Rawns

[Brucy]

you need to readmit the pupil again to make them a current pupil

 

And remember to do this from the New button in the pupil section, not by removing the leaving date from their existing record.

[Solus]

Ok the only problem is in the 7.150 version of SIMS there is no readmit option

[Solus]

Ignore my last message, all is fine now thanks so much guys

[vikpaw]

Yay, 2 for 2 for the EG Gang.

[Rawns]

Yay, 2 for 2 for the EG Gang.

 

I expected nothing less.