meraki mr12 breaks bt internet connection

[plexer]

I've set up my mr12 with the same ssid as my homehub to act as a second access point for upstairs as the signal from the homehub isn't great there.

 

If I run a ping against google with -t as soon as the mr12 is connected I get a few ping replies then connection times out then a few ping replies etc... And internet access goes screwy as soon as I disconnect the mr12 it all goes back to normal.

 

I've tested the cable with test-um lanscaper and it tests fine and is 10m long.

 

Ben

[AngryTechnician]

If your ping test is being done over wireless, it's entirely possible this is simple wireless channel interference. In my experience Meraki kit is quite bad at auto-channel selection when there are other networks nearby. Have you ruled this out already?

[chazzy2501]

the meraki may see the bt router as a rouge ap and try to kill it. if you can login the the meraki set your homehub.

 

edit: ooops

 

set airmarshal to not contain rouge APs seen on the LAN. (although this is default)

Edited April 22, 2013 by chazzy2501

[paulfinlay]

you may have an IP conflict, check that the meraki's default IP address isn't the same as the homehub.

[plexer]

If your ping test is being done over wireless, it's entirely possible this is simple wireless channel interference. In my experience Meraki kit is quite bad at auto-channel selection when there are other networks nearby. Have you ruled this out already?

 

The 2 AP's were on different channels 6 & 11 if I remember correctly from the meraki airstumbler android app.

 

the meraki may see the bt router as a rouge ap and try to kill it. if you can login the the meraki set your homehub.

 

edit: ooops

 

set airmarshal to not contain rouge APs seen on the LAN. (although this is default)

 

Ok I'll have a look at that in the cloud controller.

 

you may have an IP conflict, check that the meraki's default IP address isn't the same as the homehub.

 

Nope definitely not that as the meraki ip picked up a dhcp lease from the homehub.

 

Thanks for the suggestion guys I also have a case open with meraki.

 

Ben

[plexer]

the meraki may see the bt router as a rouge ap and try to kill it. if you can login the the meraki set your homehub.

 

edit: ooops

 

set airmarshal to not contain rouge APs seen on the LAN. (although this is default)

 

Just checked and that setting is still at the default of not containing them.

 

Ben

[paulfinlay]

is there a chance your wireless device is roaming between the two access points?

[plexer]

Nope, laptop downstairs connected to homehub rock steady internet works ping works until I plug in the mr12 then ping becomes intermittent and internet access turns into an old dog.

 

Ben

[paulfinlay]

strange, i'd cable into the homehub and test with and without the MR12. You'll then know if it's a network issue or an RF issue.