Right on Cue Services - ShowReady

[techie1982]

Hello

 

I have been asked by a school to install/setup the following program > Right On Cue Services - Show|Ready I have a license code for it but when I enter it and click on "Activate" it fails with "network connection encountered an error, please check connection and try again". I am thinking it maybe proxy related as there is no option to enter proxy details, and I don't know if it is pulling the details from IE.

 

Does that sound about right? Anyone else used this software before?

 

Regards

 

techie1982.

[techie1982]

Well emailed vendor and here is there response

 

Hello Nathan,

 

 

Thank you for your email. The easiest solution is to try and take the computer to an offsite location such as your home or even a burger King with free Wi-Fi. If you are not able to move the computer below is the information of the IP address and ports we use. If you can whitelist our IP and allow access to the ports you can download the information. Show Ready does not need constant internet to operate fully.

 

The Ports we use are 80, 5000 and 5001.

50.112.107.0 is the IP. Do the following commands to confirm connectivity:

 

telnet 50.112.107.0 80

telnet 50.112.107.0 5000

telnet 50.112.107.0 5001

ping 50.112.107.0

 

 

Please let me know if there is anything else we can help you with.

 

 

Thank you,

 

Jameson McDougal

 

Burger King! Seriously! What absolute numpties! God Bless America.

[smarties11]

Has anyone had any success getting Show|Ready working behind a proxy? I realise this thread is from 2013 but wondered if there was any updated information. Thanks!