+ Post New Thread
Results 1 to 11 of 11
Office Software Thread, Publisher 2010 not printing word art, clip art or text boxes in colour in Technical; Hi, We have a load of students who have created brochures in Publisher. We have an HP 2025 colour laser ...
  1. #1

    Join Date
    Dec 2011
    Location
    Bristol
    Posts
    5
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Publisher 2010 not printing word art, clip art or text boxes in colour

    Hi,

    We have a load of students who have created brochures in Publisher. We have an HP 2025 colour laser and no matter what we try we can't get it to print word art, clip art or text boxes in colour. They only ever print in greyscale. Any image that isn't clip art prints perfectly.

    We are using Windows 7 and have an HP Universal PLC6 driver as there are no specific drivers for the 2025. Does this sound like a driver issue or is there something in Publisher causing the problem?

    The brochures are part of their GCSE coursework so we need to find a solution.

    Thanks.

  2. #2

    Join Date
    Jan 2012
    Location
    Co Durham, UK
    Posts
    67
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    We don't use Publisher 2010, but unlike Word, printing options are usually set in Publisher itself (File, Page Setup, Printer and Paper), rather than in the print dialogue boxes at the printing stage, and these settings overide the options set in the print dialogue boxes (if that makes sense).

    You may also find that the student's Publisher files have been set for a printer other than your HP 2025, (perhaps a B&W printer), in which case this will need to be changed from the files concerned.

    Now, there is an option in PCL6 (on the 'Color' tab) to 'Print in grayscale'. I suspect this option has been selected at some point; possibly to save wasted colour copies whilst drafting. You will need to check the various dialogue boxes outlined above to see if and where this has been set.

    I hope this helps.

    NN

  3. Thanks to Naughty_Nigel from:

    brittonc (20th March 2012)

  4. #3
    ste1988's Avatar
    Join Date
    Jan 2012
    Location
    West Midlands
    Posts
    176
    Thank Post
    77
    Thanked 24 Times in 23 Posts
    Rep Power
    13
    In the printers properties on the colour tab, what setting is it on? automatic, colour or black and white? also is it the same image, colour box every time in black and white, and from the same machine, ive had something similar where removing the image, and placing it back worked.
    Last edited by ste1988; 19th March 2012 at 02:36 PM.

  5. Thanks to ste1988 from:

    brittonc (20th March 2012)

  6. #4

    Join Date
    Dec 2011
    Location
    Bristol
    Posts
    5
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Hi,

    It seems as though it was a printer problem where it was set to auto on the colour tab. Once forced to colour it did start printing the brochures in colour. The odd thing though was this only happened with the Office programs. If I printed from picture viewer or Photoshop the prints were in colour!

    Thanks for your replies and help.

  7. #5

    Join Date
    Jan 2012
    Location
    Co Durham, UK
    Posts
    67
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Oh well, I am pleased you found an answer.

    I don't know if it is just me, but printing seems to be more complicated by the day. Oh for the days of the Laserjet 2.

    NN

  8. #6

    Join Date
    Dec 2011
    Location
    Bristol
    Posts
    5
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    lol!! Well I'm never convinced with these 'universal' drivers. Why not just make a driver dedicated for the specific printer!?

  9. #7

    Join Date
    Jan 2012
    Location
    Co Durham, UK
    Posts
    67
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by brittonc View Post
    lol!! Well I'm never convinced with these 'universal' drivers. Why not just make a driver dedicated for the specific printer!?
    Have you ever tried to install an HP printer from the list in Windoze? There are thousands of the dammed things, so I can see why HP is reluctant to support every single one with its own driver, especially when the gubbins inside the printers is probably near enough identical.

    I have found the HP PCL 6 Universal drivers work OK, but the PCL 5 universal drivers never seem to recognise device properly, and so cannot be configured for additional trays, duplexing and so forth.

    Having said that, I am currently having great difficulties installing x86 print drivers onto 2008 R2 (to support printers on Xp clients). I can select the option for x86 drivers, and it asks for the driver files, but then rejects anything that I offer it, saying that x86 drivers are not compatible.

    NN

  10. #8

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,262
    Thank Post
    242
    Thanked 1,568 Times in 1,250 Posts
    Rep Power
    340
    Quote Originally Posted by Naughty_Nigel View Post
    Having said that, I am currently having great difficulties installing x86 print drivers onto 2008 R2 (to support printers on Xp clients). I can select the option for x86 drivers, and it asks for the driver files, but then rejects anything that I offer it, saying that x86 drivers are not compatible.

    NN
    You need to install the x64 version first, then the same equivalent x86 version of the driver.

  11. #9

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,262
    Thank Post
    242
    Thanked 1,568 Times in 1,250 Posts
    Rep Power
    340
    Back on topic, as others have said, this is a driver related issue - mostly likely a configuration issue. Publisher 2010 does support printing in colour, just as other Office 2010 applications do.

  12. #10

    Join Date
    Jun 2012
    Location
    Farmville
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have publisher 2010 & a 2025 laser jet printer. will nnor print work art properly. print with a square box or a black box behind the word art. SOMEONE PLEASE HELP[/COLOR] ME. PAID HP TO FIX, THEY SAID IT WAS NOT THEIR PROBLEM AND RETURNED MY MONEY.

  13. #11

    Join Date
    Jun 2012
    Location
    Farmville
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    WORD ART WILL NOT PRINT PROPERLY!

    I HAVE A LASER JET 2025 PRINTER. WORD ART OFFICE 2010. IT PRINTS WITH A BLACK OR DIFFERENT COLOR BOX BEHIND THE WIRD ART. DELL COULD NOT FIX IT. THEY TRIED. THEY SAID IT WAS NOT THE SOFT WARE. PRINTER PROBLEM. PAID HP TO FIX IT, THEY COULD NOT SOLVE THE PROBLEM, RETURNED MY MONEY TO ME. PLEASE HELP ME.
    JOYCE DIXON

SHARE:
+ Post New Thread

Similar Threads

  1. [MS Office - 2010] Word Not Printing Images
    By qphs in forum Office Software
    Replies: 17
    Last Post: 18th April 2013, 02:59 PM
  2. [MS Office - 2010] Word 2010 label printing problems
    By iSteve in forum Office Software
    Replies: 2
    Last Post: 20th December 2011, 11:22 AM
  3. Replies: 3
    Last Post: 24th October 2007, 11:34 PM
  4. MS Publisher Failing to print
    By acrobson in forum Windows
    Replies: 9
    Last Post: 11th June 2007, 12:22 PM
  5. Publisher not Printing
    By nicholab in forum Windows
    Replies: 6
    Last Post: 30th April 2007, 08:14 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •