+ Post New Thread
Results 1 to 10 of 10
Hardware Thread, IPad and Proxy Problems in Technical; A member of staff has brought in a ipad and asked if they could have it on the wireless network ...
  1. #1
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    2,945
    Thank Post
    278
    Thanked 261 Times in 188 Posts
    Rep Power
    114

    IPad and Proxy Problems

    A member of staff has brought in a ipad and asked if they could have it on the wireless network and i agreed as i thought this would be a good test as we have just reconfigured our wireless network and looking to expand it. Unfortunately its not managed, but any i digress.

    Anyway, i added the ipad to the network which managed to get an ip address from the DHCP server without any problems. I added in the proxy server and the port and turned authentication on but never inputted any usernames or passwords so that when the user fires up safari it will ask the user for a username and password, all working no problems.

    Then i thought, ok, this is fine, i shall input the username and password in the proxy settings of the wirelss networks. Again, this worked fine.

    Now for some reason when i take out the proxy username authentication and password so the following is set:

    HTTP Proxy
    Manual
    Server: x.x.x.x
    Port: xxxx
    Authentication ON
    Username: Blank
    Password: Blank

    The ipad seems to automatically use the network admin details to browse the net. Even when Authentication is set to OFF, it still uses network admin details. The only way not to get it to browse the net is to turn the proxy off. I have tried to forget this network, i have tried reseting the network settings. The only i haven't tried is a full reset on the device.

    So, my question is this, is there a way to remove automatically stored usernames and passwords for proxy authentication?

    Thanks

  2. #2
    altecsole's Avatar
    Join Date
    Jun 2005
    Location
    Morecambe, Lancashire, UK.
    Posts
    281
    Thank Post
    39
    Thanked 36 Times in 26 Posts
    Rep Power
    25
    You could put in details of a test account and then re-set the domain password of the account. You should then get an authentication box where the user can enter the correct details?

  3. #3
    timbo343's Avatar
    Join Date
    Dec 2005
    Location
    Leeds/York area, North Yorkshire
    Posts
    2,945
    Thank Post
    278
    Thanked 261 Times in 188 Posts
    Rep Power
    114
    Tried that too.. Its like the Ipad has stored the network admin username and password on the ipad and will not let you override it.

  4. #4
    Killer_Bot's Avatar
    Join Date
    Dec 2009
    Location
    Great Britain
    Posts
    73
    Thank Post
    5
    Thanked 13 Times in 12 Posts
    Rep Power
    12
    Atleast as a final option you could reset the Network Admin password, bit of a ball ache though if you're running any services off of it (which you shouldn't be...... but meh). I'd imagine it would chuck up another prompt then.

  5. #5


    Join Date
    Dec 2005
    Location
    In the server room, with the lead pipe.
    Posts
    4,619
    Thank Post
    275
    Thanked 777 Times in 604 Posts
    Rep Power
    223
    For future reference, here's how we made the cursed contraption stop using the previous credentials.

    1) Change credentials under manual proxy settings.
    2) Disable (in Active Directory) the previously used account.
    3) Browse somewhere.
    4) Watch your proxy logs and see it use the credentials it should be using.
    5) Enable the previously used account.

    Well, that and cursing programmers in general.

  6. #6
    Duke5A's Avatar
    Join Date
    Jul 2010
    Posts
    789
    Thank Post
    79
    Thanked 129 Times in 112 Posts
    Blog Entries
    8
    Rep Power
    31
    Have you tried just resetting the device? Press and hold both the lock and home buttons for five seconds and it'll force power off the device. This should clear the credentials cache.

    These infernal contraptions are making their way into our district and they've been one headache after another... To make things a little easier on ourselves I setup an Apache server on our proxy to hand out proxy auto configuration files and set address on the iDoohicky. This way if I ever have to make changes I don't need to visit each device again.

  7. #7
    Sandman's Avatar
    Join Date
    Apr 2009
    Location
    London,UK/New York,USA
    Posts
    133
    Thank Post
    2
    Thanked 16 Times in 15 Posts
    Rep Power
    13
    It seems that this is not easy to set-up on an iPad

    This may be of help - Proxy Setup for Apple iPad

  8. #8


    Join Date
    Dec 2005
    Location
    In the server room, with the lead pipe.
    Posts
    4,619
    Thank Post
    275
    Thanked 777 Times in 604 Posts
    Rep Power
    223
    Quote Originally Posted by Duke5A View Post
    Have you tried just resetting the device? Press and hold both the lock and home buttons for five seconds and it'll force power off the device. This should clear the credentials cache.

    These infernal contraptions are making their way into our district and they've been one headache after another... To make things a little easier on ourselves I setup an Apache server on our proxy to hand out proxy auto configuration files and set address on the iDoohicky. This way if I ever have to make changes I don't need to visit each device again.
    For most things it does, for proxy settings it doesn't. Even resetting networking completely doesn't clear it. Wherever it's stored, the only way I've managed to purge credentials without feeding it new ones is to factory reset the device.

  9. #9

    Join Date
    Feb 2008
    Posts
    105
    Thank Post
    0
    Thanked 9 Times in 9 Posts
    Rep Power
    14
    Anyone work how to clear the password?

  10. #10

    Join Date
    Jun 2012
    Posts
    9
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by pete View Post
    For most things it does, for proxy settings it doesn't. Even resetting networking completely doesn't clear it. Wherever it's stored, the only way I've managed to purge credentials without feeding it new ones is to factory reset the device.
    annoyingly this still seems to be the case even in the latest ios 7 release. has anyone found a route around this without having to factory reset the device. the problem being even once it is reset and you hand it back into the class the issue will soon repeat itself.

    it wouldn't be so bad if it stored one set of correct details, but ours seem to prompt for a new set of details at random intervals, rendering certain sites (which are allowed with authentication and not without) inaccessible until that point.

SHARE:
+ Post New Thread

Similar Threads

  1. Proxy.Pac Config File Problems
    By FN-GM in forum Coding
    Replies: 3
    Last Post: 9th December 2010, 10:12 AM
  2. Proxy problems
    By witch in forum Windows
    Replies: 62
    Last Post: 4th February 2010, 10:50 AM
  3. Proxy Problems
    By Frazer in forum CLEO
    Replies: 6
    Last Post: 15th December 2009, 08:44 PM
  4. Windows 7 Starter Proxy Problems
    By chris-t in forum Windows 7
    Replies: 1
    Last Post: 26th November 2009, 02:18 PM
  5. IE Proxy Problems
    By placky in forum Windows
    Replies: 12
    Last Post: 9th October 2008, 04:33 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •