Hardware Thread, Kyocera Printers - Delayed Printing in Technical; Our Kyocera printers (I think just the networked ones) have started taking several minutes from the user clicking print to ...
14th January 2013, 03:13 PM #1
Kyocera Printers - Delayed Printing
Our Kyocera printers (I think just the networked ones) have started taking several minutes from the user clicking print to the page actually coming out. I haven't specifically changed anything other than running some MS monthly updates.
Has anyone else seen this, or does anyone have any suggestions as to cause or solution?
IDG Tech News
14th January 2013, 03:16 PM #2
which drivers are you using as i had a similar problem when using the KX drivers (on 2008R2)
switching to the Uni drivers/KPDL sorted the spooling time issues.
14th January 2013, 03:19 PM #3
We are using the KX drivers on 2008R2. I'll try one on the KPDL drivers instead. Odd that this problem has only recently started occurring though...
14th January 2013, 03:22 PM #4
Problem. The universal KPDL drivers don't allow duplex printing though...
14th January 2013, 04:21 PM #5
just installed version 2.41 (digitally signed) of the classic plugin unversal driver which they list ask KPDL/PCL and that has the option for double sided.
should be under the layout page under preferences, by default its set to none.
14th January 2013, 04:29 PM #6
meh it doesnt with the classic i was reading the wrong version
14th January 2013, 05:09 PM #7
So, which version should I be using? Also, all the others I tried were all mono, not colour.
It is definitely something driver-related though, as it printed immediately when I had it on the PCL drivers.
15th January 2013, 05:21 PM #8
well if the KX driver isnt working and the PCL works for you id go for that.
there does appear to be issues with the KX drivers on 2008r2, i was using an older KX driver which i then updated at the time which didnt resolve the issue.
depending on how you roll out your drivers you should be able to install the working driver on the server and then install the KX one on the client, we are however using local port printing which can be less flexible in your ability to roll out and manage it. (only an issue if you need to change something which we dont do often)
15th January 2013, 05:26 PM #9
I updated the KX drivers, and after a bit of a bedding in period, everything seems okay.
I hadn't realised when doing this that I would update all the printers of the same model at once - makes sense afterwards but at the time, I was thinking the drivers were specific to each print queue. This meant my "testing" wasn't quite as invisible to the users as I'd hoped!
15th January 2013, 05:27 PM #10
I've had trouble with Kyocera KX drivers killing the print spooler on clients. I've had to move over to Universal drivers for now.
15th January 2013, 05:31 PM #11
Uni drivers are too basic though - mono and no duplex.
15th January 2013, 05:32 PM #12
the pooling of the drivers is good which means you only need to change one part, not ideal for testing mind
15th January 2013, 05:48 PM #13
- Rep Power
I've come across the same problem, and I honestly never figured out what was actually causing it.
In the end I actually just setup a new print server and migrated everything onto that (same printers, same drivers, etc), and it's been working fine ever since.
Go figure ...
22nd January 2013, 02:05 PM #14
I know it's a bit late but I'm using the Kyocera Classic Universaldriver 2.81 and it allows printing on both sides. I can't comment on the colour though as we don't have any colour printers with the problem.
Originally Posted by enjay
Have you had any more problems?
22nd January 2013, 02:12 PM #15
This has been happening to just a few random laptops using the KX driver from a 2008r2 server. I noticed that any image/photos being sent to the printer were being changed to bitmaps from jpegs therefore increasing the size of the print massively and taking an age. Didn't realise it might be a driver issue as it's completely random. I'll have a look at updating them.
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