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I know a lot of schools used Successmaker, but as far as I am concerned it's poorly designed, doesn't engage students, and is a nightmare to manage. I'm looking for a browser based alternative that ideally doesn't cost the Earth. Does anyone have any recommendations? Thanks

Hi everyone. I've been lurking for a bit, but now have a problem I could use some advice for. My school runs SuccessMaker (not sure of the version sorry) in a pod of about 30 PCs. As the PC tech, this unfortunately falls into my jurisdiction. Our problem is that SuccessMaker will sometimes just eat all of it's enrollment records. I'm informed this happens when someone doesn't log out properly. The next class to come in will then get "Student not enrolled" errors when they try to start the program. I then have to restore everything from the backup, which is thankfully done daily. At the moment, I'm doing this two or three times per week. WTF? How this happens at all just boggles my mind. Apparently, we had SuccessMaker come and look at it (at ridiculous cost to our Learning Support Dept) and they blamed our network. This seems unlikely because it has it's own closed network with no internet and a dedicated server. Sounds to me more like some rubbish database design that lets it's clients have way too much access. Has anyone else had this issue? Did you find a solution for it? Any tips for getting more cooperation out of the SuccessMaker people? Thanks in advance for your help and/or commiseration.

Does anyone use Symphony Maths? Or EducationCity? Our Maths department is considering using one of them as a replacement for SuccessMaker.

When we moved over from our CC3 network to a vanilla network SUccessMaker Enterprise 1.3 had to be installed on a seperate server. Luckily before our support contract lapsed I grabbed everything I could from the Support website. As others have pointed out on here, it is annoying having to pay a support contract for a piece of software we have already bought. Anyhow - it comes today to installing it onto some machines. The RM documentation for installing on a standalone workstation is to use the setupnew.exe file. SO I have used this and it all worked. Does anyone know the difference between the setup.exe and the setupnew.exe file? Then I see we are running 1.3 - has anyone updated to 1.4 > 1.5 and then onto 1.6? Did it work? I notice from the SME Canada website SuccessMaker Canada - Support Options that 1.3 is missing. Is this because RM purchased it? Even when we were with RM we never recevied an update from them - not a sausage to upgrade our SME installation. Your experiences are needed and appreciated, Regards GJE