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munkey

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Everything posted by munkey

  1. You absolute legend! The ASM users had to be assigned to the Airwatch enrollment user. Thanks! One more issue is it appears you can only assign one ASM student to a device in AW. For staff this is fine because its 1-to-1 but ideally in a shared situation i'd like it so a student can pick up any iPad and Apple Classroom will recognise that. Not just the one they are assigned in Airwatch?
  2. Correct, the app is not for students. Staff can be using either their own staff issued iPad or one of the shared student iPads, whichever is easier to configure. I have tried both, the above situation is staff using a shared device. On their own staff issued iPad the Classroom app starts but is not pre-loaded with any of the class data.
  3. Hi All, We've just delved into some student shared iPads for the first time and i'm having great difficulty getting Apple Classroom app to start. We are using Airwatch as our MDM. So far: Classes, student and instructors are setup on Apple Schools Manager Airwatch is set to read the above information from ASM A "cart" with students and instructors has been assigned in Airwatch Education features are enabled on Airwatch Shared iPad profiles are deployed The shared ipad side of things appears to work fine as we can see the class names on the login screen however when opening the Apple Classrooms app once logged in the message "Classroom must be configured with a valid education configuration profile" appears and the app won't load any more Any Ideas? Thanks
  4. Cheers for the quick reply Yup I gave them a wipe down. The reflective strip is a shiny black border around the glass right? Just wondered if it's something that's been peeled off by mistake
  5. We use a load of exam login thats heavily locked down with GP. Passwords are changed after each exam and staff can pull the files off after. Ever since upgrading to Windows 10 1809 last month i'm now having a war with mandatory automatic restarts within active hours that cannot be postponed or aborted. I had some laptops rebooting during exams which as you can imagen was not acceptable... Time to disable WSUS and do termly updates I think
  6. Hi All, I just wondered if there's others having pen recognition issues with SBNL6065 series boards before I raise a ticket with SMART tech? We use a bunch of 6065 boards paired with Windows 10 1809 where 80% of which are unusable as interactive boards due to huge dead spots where the pen at best intermittently works. However on the odd day some will work as should be. I have: Updated SMART product drivers to v12.11 (SNB 16.2) Updated board touch firmware to v2.3.0.4 Shortened USB cables to a single run of <5M Updated drivers on the PC & kept Windows patched Changed out PCs with other brands/models Performed a reset on the board followed by a DViT re-calibration Checked wall mountings aren't skewed The boards are out of warranty now and from what I can gather they have never worked properly so staff just use them as fancy displays. Any help is appreciated, Thanks
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