mickiete

Now you mention reset, I did see in the log one unit say "control unit reset", will check that power supply next time there, as that was not long before all the others came back online. Thanks.

UPDATE: Went to site today for another job and decided to have a look at the Net2 system while I was there. ALL the door are showing online, so looked at the log and for some reason at 1.30am this morning they came back on line. Going to leave it and see if it happens again, I did notice that one ACU was showing more "Not responding" then "Online" than any other. So if this happens again I think I will go to this unit first. I did notice in the config IP tab that only the Ethernet adaptor was listed and no doors, is this correct for being wired in daisy ? Only asking as our other site uses Net2 Plus units and they are all listed.

Thanks, will look in to it.

Thanks for that, but the system has been in for a number of years and working ok ?

Hi all, I have 15 of Net2 Classic units on site, using Net2 Pro v6, they are wired in a daisy and end up connected to a Ethernet adaptor. They have all been working fine until Friday when I went to add a card and noticed in the events log just 1 ACU showing "ACU not responding then ACU online" every 2-3 minutes. When I checked the doors, I noticed 8 units are showing "not responding" with the red X. I have been in the config ip tab and clicked "detect" but it only detects the Ethernet interface unit. All the doors are working by the cards. Could anyone shine any light on this to solve it please.