Hello All,
Currently, we just brought a dell precision t5600 from ICT Direct and it is having a strange issue which is if you leave it for an hour doing windows updates, it goes to sleep and when you try and wake it up it won't turn back on no matter how many times you spam the keyboard and mouse. The only way to turn it back on is by turning it off and on with the power button. We have done a bios update, we have reset the bios, we have reinstalled windows to a fresh version, we have checked it power management plan is set to balance, we have also changed a few of its drivers. Nothing has seemed to work.
Any suggestions on what to do? Any help would be highly appreciated.
With kind regards,
Shannon Tomlin