pcully

Very much the same story with one of our cash loaders. It went down before the holidays then we upgraded to TransACT from OnRecord because we had upgraded the SIMS server. After they had spent the whole of the holidays replacing various parts and upgrading the software we are now back with the original fault because they never replaced the faulty finger print reader in the first place. Fortunately it has been my compatriot who has been dealing with them as I think I would have killed someone.

We have a similar problem. The students can get to the home page but when they go to the log on button the page just sits there and displays nothing. However if you log onto the same machine as a teacher the logon screen displays just fine. I appreciate that we are looking at local permissions here as all the correct IP addresses have been set in SmoothWall and we can see the requests being passed by SmoothWall. I am not sure what I should allow in the GPO that sets Student permissions as I don’t want to give them cart blanch to the machines.

By the way the link for it is http://www.capitaess.co.uk/home/ESSUpgrade.exe

I also have this problem but I did resolve the hung installation by downloading the latest ESSUpgrade.exe Hope this helps

I am new to this forum but from what I have read it could be my Life Saver. Our head seems very keen to get TALMOS installed in our school but as yet I have not come across any school in Norfolk that has it up and running (one has had the kit for nearly a year and it is still not fully operational). I am also told that although the company says that it integrates fully with PHOENIX this is not wholly true and the data transfer is not automated so this rather negates the use of the registration module. We have truancycall integrated into Phoenix and this works really well but I can see problems with Talmos if the registration is not automatic!! Peter