jokennedy

That was probably my thoughts on it as well to be honest, just wondered if anyone had actually used it!

Hi all, I've been using Freshdesk as our helpdesk system at school for 6 years now - pretty happy with it and I don't have a reason to change. However, the school want to implement a system that covers all operations in the school under one umbrella. https://www.workstraight.com/ has been mentioned - does anyone have any experience of it at all and whether it is suitable for IT ticket management? Thanks in advance!