SkoolIT

Yes they sound very good. Also, I wonder is it such a good thing being stuck to an overseas giant like Jonas for so many different software requirements? With the continuing weakness of the pound are they not more likely to be increasing their prices disproportionately, relative to domestic suppliers? I believe they already charge a fortune, with annual increases a given. I'm leaning towards keeping it British and there seems to be plenty to choose from within the UK. Lucy.

Wouldn't recommend Jonas/Cunninghams/Impact.. They've been terrible for us Looking for alternatives.

Hi, Yes we use Cunninghams Epos Impact in our school and we often have this issue and many other problems. The call centre (which it now seems to be) very often blames 'the network'. Since the company was taken over by Jonas, a Canadian software house, the support seems to have gone downhill. We are looking to switch to NRS (Nationwide Retail Systems) which is a British owned company. Their support seems to have good testimonials from others I speak to. As you imply, the problem began after the corruption so it would make sense to investigate how it could be related. However, with Jonas/Cunninghams, time is money and unfortunately they do seem to use the 'network' chestnut excuse extremely regularly!