Connetix

Thanks all. Managed to get hold of them.

Hi Sorry that's who I meant. Don't suppose you have a support number for ESS ?

Hi forum, our school has FMS for another couple of months, but our SIMS/FMS support with a third party support ended in April. When we try and launch fms I get the error below. I think what needs to happen is that we need to download the latest version of FMS to solus from EES, but this is not working. So does anyone have a number for FMS/Solus Support from Capita directly. My understanding is that this support is something we are entitled to without having to go via a third party company.

Position: ICT Consultant Location: Tower Hamlets area Job type: Full Time, Permanent Hours: 8.00am - 5.00pm Salary: £21,000 - £26,000 negotiable for the right person Benefits: include a Pension scheme, Certification training to MCSE and Google Accreditation level. About the role: The successful candidate will cover schools in the Tower Hamlets area helping schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your schools and Connetix, keep up to date with what services Connetix can offer, and manage the accounts of your customers. The ideal candidate will have experience in working in a previous ICT Technician role preferably in the education sector although not essential. Responsibilities: - Resolve technical problems as quickly as possible. - Ensure that backup is working and complete a test recovery. - Ensure on-going technical problems are logged and tracked in the correct system. - Feedback to the school progress at the end of each visit. - Ensure that all server recovery material that are required to recover server are readily available at the school and kept in a safe and secure place. - Ensure school details are entered on the correct system and server details are kept up to date. - If technically possible, ensure the remote login software is installed on server and that Connetix account is on the server. About you: The successful candidate will have a passion for IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. You must be educated to at least GCSE / A Level or similar. If you are interested please send your CV with a cover note to [email protected] Closing date: 9am Monday 9 March 2020. Interview date: Friday 13th March 2020. Connetix IT Support & Consultancy is committed to Safeguarding and promoting the welfare of children and expects all employees to share this commitment. Applicants must be willing to undergo an Enhanced Disclosure and Barring Service check. **APPROVED**

Is there a number or email address that I can fill in. I filled in a contact us form last week but no one got back to me

Hi, we are a support company based in East London that provides technical support to schools. We'd like to post an advert for a technician to work in primary schools. I understand there is a fee. Can someone from Edugeek advise on what is the correct procedure to follow is.

That's what I thought, but that clearly is wrong, and the smart smart software (the old version) isn't licenced to be used on 3rd party boards. If the smart express doesn't need to be licensed, then that could be a way forward on the 3rd party boards. I think as long as the schools have proof of purchase for the old boards, they can use smart 11.4 to create the lessons, and use smart express on the boards.. that could be a way forward. From next year they can budget an additional £490 per board for the SMART licence.

I can't seem to get a site licence, it's essentially per device, and the cheapest I got was £490 per device per year. Is the Smart Notebook express free to use ?

WOW.. this is incredible [TABLE=width: 100%] [TR] [TD] [/TD] [TD]SLS, 1 year non smart hardware Q11 [/TD] [TD]£498.91 [/TD] [TD]12 [/TD] [TD]£5,986.92 [/TD] [/TR] [/TABLE] For a software that was previously free. This has to be commercialism at it's very best.

Hi, one of our suppliers has bought it to my attention, that smart software (the fold free version), cannot be used on any 3rd party devices, ie Promethean or clever touch boards. Can anyone verify if this is correct? for some reason I was of the impression, that as long as you had one 'Smart' board, you can use the software on all the computers in the school. Many thanks for your help. Regards, Afzal.