Ash_C18
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About Ash_C18
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We`ve got an issue at the moment where when a user is using Powerpoint in presenter mode, the pen is out of sync - meaning when they write on the board (Which are Clevertouch screens) they are going elsewhere on the screen. This appears to be fixed when a setting is changed in display - "Change the size of text, apps and other items" to 100%. All the PCs that have had issues so far have been set to 150%. Any ideas of a proper fix? It`s not ideal as at the moment it`s not always taking effect until the user has signed out and back in, which mid-lesson is not ideal.
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Any ideas?
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We have a printer on site that we need adding to our Equitrac print management. At the moment, users can print to the printer via its IP but is not going through the Equitrac software. Normally, each printer`s IP when you look on the print server has an EQ in front of it to indicate it is a Equitrac port and is picking up the policies applied through Equitrac in terms of balances etc. Is it as easy as adding a physical device through Equitrac Express Manager and finding the details/IP of the printer and adding via the Print Server? We had an external company set everything up for us on site a while ago, but the printer in question is not under any service agreement so we`re looking at this on our own. Is it as simple as I think it is?
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We`ve got an issue at the moment where when a user is using Powerpoint in presenter mode, the pen is out of sync - meaning when they write on the board (Which are Clevertouch screens) they are going elsewhere on the screen. This appears to be fixed when a setting is changed in display - "Change the size of text, apps and other items" to 100%. All the PCs that have had issues so far have been set to 150%. However, this is only a recent change and has happened in the last few weeks. We did have a windows update that rolled itself out a few weeks back and we`re wondering if it was that, that knocked the setting out. Is there a way without going around every PC that it can be fixed? Perhaps by Group Policy? Anyone had the same issue?