Jhodgson

Overview: Our IT Services Division designs, implements and supports the IT infrastructures of some of the UK’s top organisations within both the public and private sector. No client has the same needs and our solutions and support packages are tailored to the specific requirements of each client. As a leading IT Solutions provider we keep up to date with the very latest technologies. Here a Commercial IT Services we pride ourselves on our people and as such offer industry recognised training, including Microsoft, VMware and Citrix. We help all of our technical staff to gain industry standard certifications including MCSE, VCP and CCP. We encourage career progression and developing our talent is something we do well! Vacancy: We currently have a vacancy in London for a leading independent school, for an experienced IT Network Manager. Person specification: The successful candidate will have experience of working within an educational environment, have a track record of supporting teaching and learning and a track record of providing strategic leadership. Holding industry certifications such as VMware VCP (or higher), Citrix CCA (or higher) and Microsoft MCSE or have 5+ years of customer facing hands-on support, maintenance and installation with the technologies listed below: • VMware ESX/ESXi, Microsoft Hyper-V • SAN Technologies • Windows Server 2008R2 and 2012R2 • Exchange, Office 365 • Citrix XenApp, XenDesktop • Server hardware (preferably HP) • Active Directory, Group Policy and Domain Services • TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments • Corporate wireless systems • Virtual server backup technologies such as Veeam and vRanger It would also be beneficial to have experience of: • VMware Site Recovery Manager • Microsoft SQL Server administration • SharePoint • Anti-virus technologies • Web, E-mail Security • MIS systems, classroom management tools and teaching and learning applications and equipment such as smart-screens whiteboards etc. • Mobile Device and Application Management Applicants are required to have proven experience of technical project implementation and troubleshooting, possess exceptional customer service and communication skills with an ability to develop and build strong stakeholder relationships. Attention to detail is a must with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with management, support staff and third parties. This key role will be responsible for the delivery and quality of IT support services on a day to day basis. This role requires line management and development of two on-site IT support staff, therefore, management\supervisory experience would be beneficial. Candidates with experience of ITIL based service management and/or development of IT services within an educational setting will have a distinct advantage. Remuneration & benefits -£42,000 - £46,000 -25 days holiday per annum (plus bank holidays) increasing to 29 days with length of service -Company contribution pension scheme, childcare voucher, cycle to work. Working hours: Operational hours: 08:00 – 18:00 Monday to Friday (Staggered shift pattern). Occasional overtime may be required to meet the demands of the business. Regular travel between sites will be required (Ashford, Surrey & Kensington) Notes Applicants must be willing to be enhanced DBS checked About the Company: Commercial Group was established in 1991 and has since grown to become the largest independently owned Business Services Group in the UK. Today, comprising of 4 divisions; IT Services, Office Supplies, Interiors and Print, the £50m turnover Company is renowned for delivering superior quality product, service and consultancy to business nationwide. We are currently embarking on exciting and ambitious growth plans to grow to a turnover of £70m by 2019 so we need talented people to support this growth. We understand that superior performance starts and ends with our people; people with passion who like to make a difference and most importantly love what they do. If you would like to be a part of this exciting journey then we would love to hear from you! For details on how to apply please email me at [email protected] or phone 01242 703443

We have a vacancy based at an Education managed service client in Kensington, London for an experienced ICT Technician to provide support to all stakeholders (Teaching and Support Staff, Students, Visitors and Guests), provide overlay support partner sites and support the day‐to‐day running of the school’s ICT systems. Person specification: The ideal candidate should have a good logical approach to problem solving, excellent communication and stakeholder management skills with an ability to handle administration tasks with accuracy and have a willingness to learn new skills. We are looking for someone with a broad experience of supporting an IT infrastructure with particular emphasis on end user devices and support within an educational environment. The successful candidate will have excellent troubleshooting and diagnostic skills would ideally have excellent knowledge of Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support/helpdesk environment is essential with an ability to communicate with multiple audiences at various levels: SLT, teachers, support staff and students. You will also be involved in structuring, documenting, recording and presenting information and must be capable of managing multiple work streams simultaneously so strong time management skills are a must. Package: - £34,000 - £36,000 per annum - 25 days holiday per annum (plus bank holidays) - Company mobile phone - Company contributory pension scheme, Cycle to work scheme and a Childcare voucher scheme Key responsibilities: • To provide day-to-day support and management of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students • To provide management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, resolution and escalation. • Deployment of end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software. • Supporting school events and activities, ensuring that IT and AV are available for use when required. Key Technologies • Windows 7, 8, 10, Windows Server 2008R2, and 2012R2 • Desktop and server hardware • VMware vSphere\vCenter • Microsoft Office 365 and desktop office suite • Active Directory, Group Policy • Networking – DHCP, DNS, TCP/IP, VLAN, switching, firewall, wireless, WAN • Virtual server backup technologies such as Veeam and vRanger • Mobile device management - Apple, Chromebook etc • Audio & Visual Equipment, interactive screens, whiteboards and projectors • Anti-virus technologies It would also be beneficial to have experience of: • VMware Site Recovery Manager • SAN Technologies • Citrix Virtual desktop technologies • Web, E-mail Security and child safeguarding • Educational MIS systems (SIMS, Schoolbase, etc). • Teaching and learning applications and hardware Working hours: 37.5 hours per week to be worked between the hours of 8am – 4.30pm Monday to Friday. However, occasional overtime may be required to meet the demands of the business. Location: Normal place of work will be Kensington, London, however, travel to other sites may be required. Notes: Applicants must be suitable to work with Children and be willing to be enhanced DBS checked. About the Company: Commercial Group was established in 1991 and has since grown to become the largest independently owned Business Services Group in the UK. Today, comprising of 4 divisions; IT Services, Office Supplies, Interiors and Print, the £39m turnover Company is renowned for delivering superior quality product, service and consultancy to business nationwide. We are currently embarking on exciting and ambitious growth plans to grow to a turnover of £70m by 2019 so we need talented people to support this growth. We understand that superior performance starts and ends with our people; people with passion who like to make a difference and most importantly love what they do. If you would like to be a part of this exciting journey then we would love to hear from you! For details on how to apply please email me at [email protected] or phone 01242 703443