Rebecca_H

Hi there. Thanks Saas for considering NetSupport Manager and it's good to see others confirming that it is a great product for use in the classroom as well as yes, it does come with the NetSupport School components. Saas (and anyone else who likes the software!), please do give us a call to talk about pricing. We're here to discuss it with you and if we have an idea of what your budget is, we will do our best to help out. We know times aren't easy right now. Please don't miss out on our product for the sake of a conversation. We're here - give us a shout. Rebecca

Hi LizaM I just wanted to add if you do like NetSupport version 10.5 (which is out now) and you do have old licences (v8) then it is very much worth a phone call to us here. We will be able to look and see what we can do for you to update them at a reduced cost. It's got to be worth a quick call or email! Good luck with your evaluations.

Also, a webinar might help? We're always happy to set one of these up to show the new version and its features.

Hi ron I would strongly suggest you re-contact NetSupport Sales to talk again about updating your NetSupport Manager to the latest version (10.5)...we may have some good news for you! Also please note that the latest version of Manager will soon contain the latest version of NetSupport School (also called v10.5) which you would receive too if you update Manager. We have far less reported problems with NSM 10+ than version 9...please do give the sales guys a call. Hope this helps. Rebecca_H

Hi there edcirh. I do actually work for NetSupport so I know about DNA! The prices aren't published as we have 6 different 'Packs' each offering different modules and then many different price breaks for each Pack ranging from 1 - 99 through to 9999 users. You can download a free 30 days trial which gives you 'Pack 6' which is everything the product offers. You can deploy the client easily without having to go out & install it seperately. I can promise you we aren't scary on the phone :-) but if you don't want to take my word for that you can simply email us for a modules list (outlining what each 'Pack' offers) and a price for a certain quantity of licences once you know which Pack you are after. The software is sold per machine it is sold on. Our email address is under the 'Contact Us' link on the front page of netsupportsoftware.com I hope this helps you. Good luck in your quest! Kind regards, Rebecca

Hi there. Just to say NetSupport offer an on screen instant messaging/alerting package if it is of interest. You can download a free evaluation for 30 days (to use on 50 pcs) here: NetSupport Notify - Desktop Alerting and Notification Solution You can create groups (that can contain one person if you wanted it to) and only send to people in those groups if needs be. It also has audible alerts. Hope this helps. Rebecca

Hi there. I can confirm that maintenance is 20% of the software cost, per year. (As licences have price breaks, the maintenance cost also goes down with the more licences purchased.) When enquiring about the purchase of software you are always welcome to discuss your quotation with your allocated Account Manager.

Hi J17sparky Just to let you know that all the NetSupport products prices depend on the quantity being bought as they all have various price breaks. The licence costs are a one off cost so once you have bought them; they are the organisations for life. The maintenance is optional but we do recommend it if you want to keep your licences completely up to date. If you do want an official quotation, just drop the UK Sales Team an email on [email protected] We don't bite - I promise! So if you did want to give UK Sales a call, please feel free on 01778 382270 (We're quite friendly really...!)

Hi there. Just to let you know that you can buy NetSupport School seperately as well as part of NetSupport Manager.

Hi L.Kay. I don't know what version NetSupport School you had but I would recommend trying the new version (10.1). Things have improved in versions released over the last few years, in that if a student reboots their pc, when it starts up again, the Tutor settings are picked up again. So blanking the screen will re-appear if that is the setting made by the Tutor. There have also been improvements with internet & application blocking over time due to the introduction of new technology. It won't cost you anything to try it out for 30 days, just visit the website to download for free. Netsupport School The Classroom Management Software Also - if you had NetSupport School previously, depending on when you first purchased it, you may get a reduced price if you decided to update to the latest version. Hope this helps.