Markurageek

I agree £220.00 bit steep when you consider how much we pay Microsoft each year for licensing and we simply want to keep there product working! however £220.00 for maybe one incident a year is far better than paying a support partner £5k a year to be there which is what our school used to do on their support contract with a third party. You would think Microsoft would have a Education support number wouldn't you?

Really appreciate that psydii thank you.

OK was hoping they had some sort of free support the same as they do for our 365 included with our volume license agreement. Actually I don't mind paying if I could get some sort of assurance they are there when we need them but they don't make it easy do they. Just googled Microsoft paid for support most hits appear to be 365 related and the one which was relevant has a broken link! Can anyone recommend a good support partner which covers Essex?

We recently had to reach out to Microsoft support for a 365 issue and found the support we got to be amazing and super quick! I'm now wondering if we are entitled to any type of support from Microsoft for other software for example Windows 10 or server 2019 but cant find anyway to contact them easily! Does anyone know what support levels are available and any costs? We do have a volume license agreement.

Really appreciated, thank you Chrispounds

Wow that was quick!! that would be brilliant and much appreciated.

So I have just realised my reporting is not working in smoothwall correctly because the logon script needed by smoothwall is not running on multiple machines! you can tell if the script is running as a wscript process will be running. So my question is is there a simple way to identify all PCs that don't have the wscript running on mass?