Magnus

I have found the answer to this problem. You have to log into the system using the serial cable interface and hyperterminal/putty. Goto OpenBlock-->Menu--> forward station-->page down to input processor-->Find each station you want to forward and assign it to goto the correct mailbox. Do the same thing for menu-->fwd trunk Hopefully this helps someone else in future

I have found the answer to this problem. You have to log into the system using the serial cable interface and hyperterminal/putty. Goto OpenBlock-->Menu--> forward station-->page down to input processor-->Find each station you want to forward and assign it to goto the correct mailbox. Do the same thing for menu-->fwd trunk Hopefully this helps someone else in future

I have a new question you might have figured out. This has been frustrating me and it should be easy. I have gotten the system to answer and play the greeting I want. I got into the programming by plugging into the serial port on the SVMi card and using putty. The only problem is that when I call an extension I can get it to forward to group 519 or to the VMAA port. But this just plays the greeting again. If I dial the VMAA port 249-252 from the phone itself I get into the voicemail for that phone. How do I get an external call to go to 519 then press 1 for sales (502) then have to roll to the 502 vm box?

Maybe I am missing something then. Which manual do you have and can you send me copy? My customer is using the system that was leftover when they moved in. So I am trying to patch it over Some of those "transferring to 501" already has a name recorded

I am completely new to this system. What did you do to program what the buttons do? I found the AA translation tables but they don't seem to work. How were you able to change the greeting assigned to 501,502, etc?

I am having this same issue. My Trunks ring to a direct extention or to 519. I was able to find how to change the greeting. But how do you change what the buttons do?