Ginto

No luck. I get these messages when touching the smartboard (from diagnostic tools) 1: (12/28 14:34:30.234) - WM_DEVICECHANGE - DBT_DEVICEREMOVECOMPLETE - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col04#7&35879970&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 2: (12/28 14:34:30.266) - WM_DEVICECHANGE - DBT_DEVICEREMOVECOMPLETE - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col03#7&35879970&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 3: (12/28 14:34:30.266) - WM_DEVICECHANGE - DBT_DEVICEREMOVECOMPLETE - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col02#7&35879970&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 4: (12/28 14:34:30.266) - WM_DEVICECHANGE - DBT_DEVICEREMOVECOMPLETE - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col01#7&35879970&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 5: (12/28 14:34:30.266) - SMART Board (0x3201) - on USB (1): STATUS CHANGE from BOARD_OPEN to BOARD_CLOSED 6: (12/28 14:34:30.266) - SMART Board (0x3201) - on USB (1): STATUS CHANGE from BOARD_CLOSED to BOARD_DEVICE_NOT_PRESENT 7: (12/28 14:34:30.297) - WM_DEVICECHANGE - DBT_DEVICEREMOVECOMPLETE - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\USB#VID_0B8C&PID_3201#6&3a1fef02&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed}<-- 8: (12/28 14:34:30.297) - WM_DEVICECHANGE - DBT_DEVICEARRIVAL - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\USB#VID_0B8C&PID_3201#6&3a1fef02&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed}<-- 9: (12/28 14:34:30.357) - WM_DEVICECHANGE - DBT_DEVICEARRIVAL - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col01#7&35879970&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 10: (12/28 14:34:30.397) - Found a new SMART device, logging USB connections. 11: (12/28 14:34:30.397) - hid node: SMART Board (0x3201) - on USB 12: (12/28 14:34:30.397) - usb hub: Intel Corp. hub: (VID: 0x8087 PID: 0x24) 13: (12/28 14:34:30.397) - usb hub: Root Hub: \\?\USB#ROOT_HUB20#4&1D5710EA&0#{F18A0E88-C30C-11D0-8815-00A0C906BED8} 14: (12/28 14:34:30.397) - Finished logging USB connections. 15: (12/28 14:34:30.447) - SMART Board (0x3201) - on USB (1): STATUS CHANGE from BOARD_CLOSED to BOARD_OPEN 16: (12/28 14:34:30.447) - Set Board 1 Rectangle to [0, 0, 960, 1280] 17: (12/28 14:34:30.447) - Set Board 1 Rectangle to [0, 0, 960, 1280] 18: (12/28 14:34:30.677) - WM_DEVICECHANGE - DBT_DEVICEARRIVAL - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col04#7&35879970&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 19: (12/28 14:34:30.707) - Set Board 1 Rectangle to [0, 0, 960, 1280] 20: (12/28 14:34:30.707) - Set Board 1 Rectangle to [0, 0, 960, 1280] 21: (12/28 14:34:30.787) - WM_DEVICECHANGE - DBT_DEVICEARRIVAL - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col02#7&35879970&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 22: (12/28 14:34:30.817) - Set Board 1 Rectangle to [0, 0, 960, 1280] 23: (12/28 14:34:30.817) - Set Board 1 Rectangle to [0, 0, 960, 1280] 24: (12/28 14:34:30.887) - WM_DEVICECHANGE - DBT_DEVICEARRIVAL - DBT_DEVTYP_DEVICEINTERFACE - Device Name:-->\\?\HID#VID_0B8C&PID_3201&Col03#7&35879970&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}<-- 25: (12/28 14:34:30.928) - Set Board 1 Rectangle to [0, 0, 960, 1280] 26: (12/28 14:34:30.928) - Set Board 1 Rectangle to [0, 0, 960, 1280]

Will try it and will let you know in a few hours.

Yes I fully removed any previous version from control panel (drivers included). I would get smartboard not detected errors with the old software but it still seemed to work with the issues mentioned. New software gets rid of the smartboard not detected error in smart settings but touch is not responsive. The green light on the board is also off.

I've tried a few from 11 to 16.2. How old was the software you've used?

I can't get the smartboard to respond to touch. Everytime I touch the screen it just keeps making the 'usb connected windows noise'. Any ideas?