wordy00

Unfortunately those instructions aren't applicable to this case. We purchase apps through Apple School Manager and assign using Meraki MDM. As I deleted the devices the licenses are supposed to automatically revoke and be available for other devices.

To clarify this is for app licenses purchased through Apple School Manager. Sorry for the confusion, I've added this to my original post.

Hi All, I'm having a bit of trouble with VPP device assignment licensing for our iPads. We had 30 iPads stolen 6 months ago and I've given up trying to trace them. I removed them from the device list as I needed the licenses for our replacements. Unfortunately this doesn't seem to have freed up the licenses and there doesn't seem to be another way of revoking them... This is for app licenses purchased through Apple School Manager. Anyone had this issue before and know how to fix it? Thanks

Hi All, One of my schools recently had a power cut. Since then the Ruckus ZoneDirector 1100 continuously boots into recovery mode. When I try to update the firmware it reports a "No storage connected" error. Looking around on Google it seems this model of ZD has serious issues if it experiences a loss of power with many units RMA'd.... Has anyone experienced this before and fixed it? Any suggestions would be greatly appreciated. Thanks

Hi thanks for the advice. I've purchased soundbars for each screen so shouldn't be a problem there. Both desktop monitors will be running at 1080p which is something. Some screens are still 1024 in this school... You need HDMI 1.4 or above to support 3840x2160 @ 30Hz. At another school I purchased two of the cheapest graphics cards with DisplayPort (£50) to ensure the displays ran 3840x2160 @ 60Hz.

We want a board with the IQ Technology feature. As far as I'm aware SMART don't manufacture any 1080p screens with that built in.

Thanks for this. That's the exact board I'm buying. If the older integrated GPU's are running it ok then the newer ones should.

You've got a good point there. The laptops will be 1920x1080 but I really want them to use the extended desktop function. They complain about not being able to mark work while the kids are doing work but won't entertain the idea of extending the desktop...

Hi All, I'm in the process of buying new 4K SMART Boards for my school and was wondering what others have been using to drive them. Teachers will be using a laptop with an i5 7200U/HD Graphics 620 chip. Official Intel documentation states that it supports 4K content over HDMI @ 30Hz. SMART documentation indicates you need a beefy (for school use) graphics card to run the boards without issues. I always take SMART documentation with a pinch of salt so was wondering if anyone else has successfully used a 4K board with an integrated GPU? Thanks

Sophos Mobile Control.

Yes and this is my main problem. The reseller we purchased them from (before my time) is no longer trading... Apple provide 0 options for adding devices manually. Essentially I have 35 iPad 2's that can't be used for Apple Classroom, Fullly managed etc... After coming from a job that used all Android devices I can safely say they are MUCH easier to manage. After calling Apple it appears the best solution is to create normal Apple ID's and invite them into the VPP program via Meraki. As thebyronic said I provided as much feedback as I could. Thanks for all the responses, I have gained a lot of useful information.

Hi all, I will do the best I can to explain my situation. Hopefully someone can help! I recently started a new job at a school that has 35 iPad 2's that were not purchased direct from Apple or a verified reseller. This creates 2 problems... I don't have an apple customer number or reseller ID to link my MDM solution (Meraki) to Apple School Manager. ASM requires either of these numbers to progress in the MDM linking process. Due to this I can't import managed Apple ID's from ASM into Meraki as "Owners". I also can't manually add older to devices to ASM as Apple don't allow it. The second issue I have is with setting up Student Apple ID's. ASM doesn't include permission controls for Student ID's. By default, student ID's can't "Buy apps and books" which is preventing any free app from being installed (remotely or locally) via Meraki. I can't link Meraki to ASM meaning I can't import managed Apple ID's which in turn means I can't assign apps to specific ID's. If I try to push apps, such as Meraki Systems Manager, to enrolled iPads they are blocked by student ID account permissions. If I try to add and associate a user manually i am unable to do so as Meraki sends an email invitation to the email address of the user. In this case the email address is for a student managed ID which are blocked from using Mail via iCloud. My questions would be: - Is there any way to force apps to install on iPads that are logged in as a student? I've tried various methods using Meraki without success. - Can you link an MDM solution to ASM any other way?