Hi all
Nothing seemed to come up in a search on this one, so I'm hoping someone can help!
I've got a ProWise IWB that looks like it's failed to update properly.
It seems to now be stuck in a loop where it boots, goes straight to "Downloading OTA File" then the screen goes white, followed by an "Installing Default Apps" and it just sits there.
I told the staff to leave it, and it's been going for just over a week...However I can't guarantee it's not been rebooted or switched off in the meantime (I'm in other schools the rest of the week)
I'm guessing the Android update needs the firmware file to boot from first? - if so is it easily available?
This is my first school with Prowise's..Most have BenQ or SMART, so I'm in completely new territory here!
All help greatfully received!
Thanks
Mark