Budan18
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Posts
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About Budan18
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Well I kept an eye on the enrollment, which was done successfully and gave card number 789e981f in FollowMe and over night the enrollment just disappeared. No response from our server team though.
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I will contact the server admins to check the setup of the account on the server. Since I thought everything was managed through the WebApp of FollowMe I didn't think about this.
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Since I haven't done any setup of this I'm not sure. The only thing I know is that we use FollowMe, 4 types of RICOHs, AD, and our printserver to achieve this secure printing. This is how it has been explained by my predecessor who doesn't work with me anymore. I'm aware that this will make it difficult to find a solution
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This is indeed for secure printing. Since I couldn't reach the person yet, I can't see what the issue is and therefore I have no solution yet, in the meantime he re-enrolls every time he needs to print.
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I'll need to check when he scans his badge at the printer over here, since the badges here have different codes for almost everything and the FollowMe code is not written down. I'll keep it updated.
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Hello everybody In the hope somebody can help me. At our business their is a Follow Me server setup with enrollment of a smartcard. Normally not to many issue with it (or user related), but recently their was a report of quite a strange issue. A user has to re-enroll every time he want's to print, every enrollment is been done with the same badge that gives the same code. The user is not manually deleted (since I'm the only on active on the follow me webpage). Has anybody encountered a samelike issue? I've checked if the expiring was not activated and this was not the case. Since our follow me server has been linked with AD, should I be more looking in that direction, or could it be a setting that I'm looking over? Thank you in advance for the help