Just had CCS Media on the phone. Had never heard of them before but got a slight red flag when they provided me with a tracking number for a chocolate bar that I know doesn't match the format of the company they claimed to be sending with(checked it later and surprise, surprise it didn't work). She also pretended she already had my details on file and was "updating them" but I've only been in this role a couple of weeks so that's impossible. I'm fairly sure one of the sales girls told her who I was before transferring the call. I am looking for toner quotes at the minute so I offered to email them a list of our printers so she could provide some.
She also offered to send me a "free" toner to "fix the price" on a quote she gave for one of our printers, which I of course strongly refused.
No reply yet, bet after reading this I don't think we'll be going with them either way.
Edit: Forgot to mention it sounded almost like there was a party going on in the background: blaring music, loud voices, etc. Reading other reviews of this company it sounds like a common occurence when recieving calls from them. Very weird.