Getsuga

Hi all, We have around 75 BenQ interactive screens and 1:1 Dell laptop devices for all our staff in the school. We currently have Dell USB-C docking stations (various models) that are used for the multiple displays and have found that the docking stations can be intermittent/inconsistent. I wanted to ask if anyone here has been using alternative docking stations in their environment where it has been somewhat consistent and have had little to no issues. I've heard some good reviews about StarTech docking stations which I'll definitely look into, but any recommendations would be much appreciated! Thanks! Mike

I gave that a go as well, still the same. On another MacBook, I've removed all of the old CC 2018 apps and have installed CC 2019 manually rather than re-imaging the device and have DeployStudio carry out that process. I can sign in and the apps do work fine now, so something must go slightly wrong during the imaging process. In the meantime, I'll just have to install it on each device manually. Thanks for your help though!

I have now, but it's still the same error. Not quite sure what that would do considering the error happens when opening any of the apps installed - Photoshop, InDesign, Premier Pro etc.

Hi all, Could I ask if anyone has come across the pictured error: We've moved over to SDL and I've updated the workflow in DeployStudio to install a package that I had created. The error happens as I attempt to open one of the applications, sign in via Enterprise ID and confirm. Happens on any of the apps. I've installed the package on a different device (Mac Mini) and signed in without any issues, but on the one MacBook I've re-imaged and installed via DeployStudio doesn't want to play ball. I can sign into the CC App successfully but the apps will just crash with the above error message. I've contacted support and they've not been very helpful so far... Any help would be much appreciated!