We moved to a Xerox System last summer, an important focus for us is the service and support side of things which has been lacking on many of the previous agreements with vendors. We needed a print company who understood the schools requirements but also have the key contacts so when we had a problem we were speaking to people who knows the school, the setup and was the best place to find a resolution as opposed to call centres etc. You would think its fairly common place but it not from our past vendors. We decided to go to XOS UK who have been really good with making sure we had the right system but also the support has been excellent. They are regularly in touch making sure everything is OK and any problems and quickly resolved.
