Hello all,
We have Minecraft for Education licenses through our Microsoft 365 A3 licenses. Students can download the Windows version and sign-in no problem. The iPad Minecraft for Education however is not allowing them to sign-in. These are their own, personal iPads and not managed by the school in any way. After entering their email address and password, it moves onto a white screen with a progress circle in the middle and sits there. The only option is to cancel.
When I check Sign-ins in Azure AD, I can see the status for signing into Minecraft says Interrupted. The error code is 50097 and the failure reason is:
Device Authentication Required - DeviceId -DeviceAltSecId claims are null OR no device corresponding to the device identifier exists.
Has anyone come across this? I can't see any requirement for the iPads to be managed through Intune. Interestingly, my user account is enabled for Azure MFA and I can sign in on the same iPad once I approve the sign-in request.
Hope someone can help.
Best wishes,
Steven.
