We have had terrible service for the last year from their so called "Engineers" Not turning up, Items not received from courier, Engineer off sick and second man delayed.
The engineer that attended finally on one occasion asked if anyone could help to lift the board down as it is a 2 man job , but it's very rare someone else gets sent to help.
Another Engineer on another occasion broke the board by dropping it off the back of the van. The next day the same Engineer turned up to repair a Toshiba laptop.
Quizzing him it turns out they cover a multitude of jobs from one extreme spectrum to another. Steljes and their Engineers are a joke.
We looked into getting all smart products slowly removed and to go down the Vivid route, I found out from another forum that it is the same Engineers from Steljes that repair Vivid products.
We are now looking into Starboards, which hopefully Steljes and their Engineers have nothing to do with.
