We purchased 18 devices from them in a bundle because we loved the portal. As with other brands we have, we expected the same quality and did not purchase accidental damage or extended warranty. the device were not put into the classroom before 6 month after purchase ( summer break, training.. etc) a little than a year after purchase, 3 of them have a broken screen even though we purchased the protection case and half of them have lose mini jack that prevent using headset which is a real drag in a classroom. All the company could do for us is to refer us to a repair shop and give us nothing but a sorry to help finance the repairs. And they dare admin that this first generation of their product is not as tough as the new one which they advice we purchase..Stay away from this Learnpad company. And the tech support is a nightmare, I have been trying to get help for over 4 month on this.
