mrsdigs

Thank you so much for everything that you have suggested, it really is very much appreciated.

Found the subnet and they are all the same

Hi there. Before i connected the virgin hub i use to be able to put the ip address of smoothwall into my google chrome address bar and it would allow me to access smoothwall. Since connecting the virgin hub when I put the original ip address for smoothwall into chrome it comes up with "the device or resource is not setup to accept connections on port 441". The other error that I am getting is "dns lookup failed" thank you for your help

Hi there. Before i connected the virgin hub i use to be able to put the ip address of smoothwall into my google chrome address bar and it would allow me to access smoothwall. Since connecting the virgin hub when I put the original ip address for smoothwall into chrome it comes up with "the device or resource is not setup to accept connections on port 441". The other error that I am getting is "dns lookup failed" thank you for your help

I am so sorry but I am a real novice with things like this. Where will I find my subnet details on the new router connections?

Yes I do know the ip address.

You are talking to someone with very little experience. Where do I find this. Sorry to be such a numpty

I have Smoothwall Express at home and have just had to install a Virgin Media Superhub. Have access to Internet but can no longer access Smoothwall via the web as I get a "DNS lookup failed" error. Have flushed the DNS but that hasn't worked. Very new to all of this. Please can someone offer some help. Thanks.