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EducationTech

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Everything posted by EducationTech

  1. Thanks Dave, and yes, it was that.
  2. found it. Just in case anyone else is looking for it, the stand that holds the screen upright is also screwed into the back panel, but you can't see the screws because they are covered by a plastic piece that you have to pull off.
  3. Hi I'm hoping someone can help me, I have a number of Ergo AS3 All In One computers, that need their hard disks replaced with SSD drives. I'm trying to get hold of a disassembly pdf for the device so that I can open it. Unfortunately Ergo have told me they no longer have access to that info, and as far as they know it's the two screws at the bottom that's holding it together. Unfortunately, I've unscrewed the two screws, and I'm trying to slide it up, slide it down, pull it up and nothing is working. I'm hoping someone here might know what the issue is, or better still might have access to the disassembly doc. Crazy that Ergo say they don't have access to the document. I know it's an old machine, but schools are known for having dated equipment, so hugely unhelpful that they don't have access to the doc. Many thanks, if someone can help.
  4. Hi Guys just wondered if anyone knows the cost of Impero education pro. We are a small IT Support company providing support to schools. We are tendering for a secondary school, and quite hopeful of winning the tender. One of the things we wanted to look at was the cost of network management and monitoring tools, e-saftey etc.. So as a guesstimate lets say 400 machines and say a 3 year subscription. What would be the cost of implementation. Thanks for your help.
  5. Hi, does anyone know/use a cloud based alternative to e-profile. With the company that took over e-profile going bust, there is an local (free version) available, but Ideally the school want to use something that's a little more stable with proper support, and can be accessed from home if required.
  6. ok just come off the phone from RM.. basically even though the firewall is showing off on the GUI, if I looked in advanced firewall rules there seem to be lots of stuff added. They then remotely logged in and added the allow rule for the following ports via the cc4 console TCP: 139, 52965, 52966, 8739 UDP: 137, 138 the port numbers i found in this http://www.edugeek.net/forums/mis-systems/105505-solus-3-ports.html thread - - - Updated - - - http://www.edugeek.net/forums/mis-systems/105505-solus-3-ports.html
  7. Hi, I have an issue where solus is not able to communicate with the workstations. my environment is as follows. The network is a CC4 network. The solus server is a vanilla server in the same OU as the domain controller. Firewall on the sims server with solus on is disabled. Domain firewall on the workstations is disabled. The solus agents were started with the local system accounts, I have stopped them and restarted them with the domain admin account, just in case this had anything to do with it. The services have started fine ( but they were running fine before anyway). When I look at the solus console, i see that every workstation has the following error message : Connection attempt failed, connected party did not properly respond after a period of time or established connection failed microsoft host has failed to respond on ipaddress:52966 like i said the firewall is off, but I ran the following commands on the workstation anyway, which I found on another thread. netsh firewall set notifications DISABLE netsh firewall set service type = FILEANDPRINT mode = ENABLE netsh firewall set portopening protocol = TCP port = 52965 name = SOLUS-3-DS netsh firewall set portopening protocol = TCP port = 52966 name = SOLUS-3-AGENT netsh firewall set portopening protocol = TCP port = 8739 name = SOLUS-3-AGENT-UI netsh firewall set service type = REMOTEADMIN mode = ENABLE unfotunately, none of this worked. so I'm still stuck. Can anyone help?
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