Thanks for the help, I agree a full audit/review needs doing. I'm new at the school so trying to catch up with the way they do things, just didn't want to agree a new CC4 server (quoted £10k for hardware and commisioning) without seeing if there was a better option - what 'better' means I'm not sure either, more reliable, easier to use, faster etc. At the moment no-one in school knows anything about it all really so need to change that and make sure we can be more efficient in terms of resolving issues in between the weekly 3hr visits. The LA don't need to be our provider so looking at other options across the board, hardware, software and support...... not a small project
Thanks for all the help - at least I know that CC4 isn't the ONLY option, it may well be that after reviewing it's still the best option for us for the next 5 years.