Hi,
We are currently in the process of moving from Novel to Active Directory, where we are now using mandatory user profiles for our students instead of local profiles. We've noticed that some of our software no longer functions as it did previously when running the software against an account with a mandatory user profile. The main two applications which we have had great difficulty with are Sage 50 Payroll V20-21 and Adobe Creative Cloud 2014. Both of these applications have limited functionality when ran against a user with a mandatory profile. For example, if we give an account named "StudentTest" a "local" profile, there is no functionality issues with software, but if we change the profile type for the account named "StudentTest" to a "mandatory" profile, the functionality issues with software return.
The functionality issues in which we have experienced to date are as follows -
Sage 50 Payroll V20-21
Software runs in "Restricted Mode" when ran against a user account with a "mandatory" user profile.
Unable to activate the licence for this product when ran against a user account with a "mandatory" user profile.
Software runs without any issues when ran against a user account with a "local" user profile.
Software runs without any issues when ran under the context of another user with a "local" profile, when logged-in with a user with a "mandatory" user profile.
[*]Adobe Creative Cloud 2014
Software crashes at launch with "Program has stopped working" error, when ran against a user with a "mandatory" user profile.
Software runs without any issues when ran against a user account with a "local" user profile.
Software runs without any issues when ran under the context of another user with a "local" profile, when logged-in with a user with a "mandatory" user profile.
Does anybody here have any idea what could be going on here? The software list with functionality issues seems to be growing by the day. Personally, I've never experienced these issues before with mandatory user profiles and software functionality.
Regards,
Richard
