Good morning
My name is Stacey Gray and I work for RM.
I'd like to help you with resolving the issue you've described with RM Easimaths.
I can see its been a few weeks since you've raised your initial post.
If you are still experiencing this issue, could I please ask you to email me your contact details (including your postcode) and I'll be happy to raise a new support call for this and provide you with some additional troubleshooting steps, so we can begin to investigate this further?
My email address is:
[email protected]
Kind regards
Stacey
