cheaptonersucks

This term has been so long and with the heat it's been really tiring! I have never felt so tired! Could be my age!!! SIMS is working okay for other users on the same machine that the member of staff logged an issue for earlier.

Thanks, I don't recall having that error previously but am extremely tired! 😂 I will have a look!

Hi, Just a had a member of staff report an error with SIMS not loading. She can't send me a screenshot and I can't access the machine at the moment. Th error code is all I have for now which is 136112021600. Anyone know what that code indicates please? Thanks in advance.

Thanks, the issue where user accounts were randomly locking out has stopped occurring without any changes being made thankfully!

Thanks, we moved away from on prem exchange years ago. We just use M365 now. I will try and find out how to find out how to do it

Thanks, do you know how to check exactly why the accounts are locking in term of which process. I don't find logs that helpful at times as giving a machine name or a random code doesn't explain why something is occurring.

Thanks, it's the domain admin account. The caller username is always the same DC and the caller machine name is always a different DC. The caller IP address is always the same. Is that not the source of the lockouts? I will check with the NM if the admin account is used on any services as I don't know. It's just odd that nothing has changed on the network as far as I am aware and only 4 out of 100 + staff are being affected. 1000 students are not being affected either so it very much confined to the domain admin account and 4 staff at the moment. It's changed slightly in that the 4 staff accounts affected randomly to only two staff accounts being locked today. Both of the staff accounts affected today have been locked out a while after they logged on.

It's only affecting 4 staff at the moment thankfully. No students are being affected and the staff don't have any similarities in terms of names etc. I have checked the logs and it's not user error, so it's not that they are getting their passwords wrong. Their accounts are weirdly locking out 'sometimes' when they have been logged in for a while?? It's very random as one teacher didn't have a single lockout all day yesterday?? The affected users can go most of the day of logging in and out with no lockouts?? Downloaded ADAudit Plus and caller machine name for each user that is being locked out is the same DC. Worryingly the Administrator account is locking out as well. It's an outstanding grammar school and we don't ever have any issues with students messing around thankfully.

Thanks. We downloaded the account lockout status tool but these tools just tell you that the account is locked out and the domain controller. They don't actually tell you why the accounts are locking out. Download Account Lockout Status (LockoutStatus.exe) from Official Microsoft Download Center

Two more users whose AD accounts are locking out now. Never experienced this before. Asked users to remove Outlook app to no avail. Not all users affected and all are authenticating against the same domain controllers.

Thanks guys. I should have mentioned that all of the teaching PCs are desktops with wired connections. The school PCs are shut down every Friday so not that often. Is it best to tell staff to remove the Outlook app? Most staff use the app though and it's just this teacher that is experiencing random lockouts this week.

Thanks guys. Other staff 'forget' to logoff from their office PC and login to the classroom PC but don't get locked out so there must be something different that this member of staff has done recently... I hope that it's not a brute force attack!! 😱

Thanks, yes, the member of staff setup the Outlook app on her phone some time ago. She didn't say that she has changed her password recently but I will check.

Do you allow user switching on PCs? No Can you ask user how recently they changed their password? It hasn't been changed for a very long time but I will find out...

Thanks guys!! The user does tend to leave her office PC logged in and then login in her classroom, although other staff do this and their accounts don't lockout??