badcommander

In my opinion updating the firmware was quite a complicated business, so take your time with it, in my instance it didnt solve any problems. The smartboard works fine when not used via a laptop/ workstation, though this is not helpful for staff who wish to have access network shares. bizilizi: I have had instances where the smartboard seemed to go off. What it is actually doing is going into the equivalent of a sleep/hibernation to conserve energy when it is not being used actively. There are settings on the smartboard menu to tell it to not to do this. I cant give more details from memory but will post later if you cant find them. I am at that particulare school on Fridays only.

The installation company and smartboard techies tried to fob me off with usb, ram and processor not up to the job excuses. I tried various pc's and new laptops that were definitely within the spec quoted in the installation manual for the board. Still the same problem though. The school has two of these boards and they both have the same problem.

Allegedly this board will not work with smartboard software below version 9.5. I might add that it doesnt seem to work with higher versions either ....

Anyone experienced problems with this board. also known as 600i I think. The problems are. When writing with the pen the actual pen line lags behind very very slowly. Likewise with the eraser. Also the actual content (writing) may not always be removed by the eraser. Changing the eraser size ( bigger-smaller) does not always work. I have had the original installation company look at it, and the smart techies themselves. I am not a fan of these boards. Non confident teaching staff find them overcomplicated.