The Leys is a thriving independent co-educational School established in 1875, for both boarders and day pupils, in Cambridge City Centre. This is a permanent, full time role, working with a committed team to ensure that The Leys remains at the cutting edge of IT provision in education.
The role involves providing first and second line IT support, operating the Service Desk, installation and maintenance of servers & services; deployment of applications, operating systems & client devices, maintenance of Ethernet networks and a BYOD system. You will be assisting the IT Operations Manager in a variety of tasks including server provisioning, backup management and maintenance of desktop operating systems.
The successful candidate will have a proven track record in providing first and second line IT support, maintaining and supporting audio-visual technologies and office productivity applications. Excellent troubleshooting and fault-finding skills are required. An enthusiastic approach to learning new skills, excellent communication skills and a team-player ethic are essential to this position, plus the ability to self-start, prioritise and work to deadlines.
The Leys School is committed to safeguarding and promoting the welfare of children. An enhanced DBS check and workplace references will be required; a probationary period will also apply. Evidence of eligibility to work in the UK required as applicable. Charity no: 1144035.
Main Purpose of the role
Providing first and second line IT support to The Leys community. Assisting the Operations Manager in building, deploying and maintaining IT services.
Person Specification
Relevant professional qualifications (eg Microsoft, Cisco, Citrix, VMware)
Experience of scripting in Powershell & VBS
At least 3 years’ experience of providing first and second line IT support
Maintenance and support of audio-visual technologies
Maintenance & support of office productivity applications
Microsoft IIS installation and maintenance
Supporting Windows servers and clients (Windows 7+, Windows Server 2008+)
Support & troubleshooting of wired and wireless networks
Microsoft operating systems build and distribution
Active Directory User Management
Backup & Restore technologies
Client and Server Antivirus and Security
Excellent Troubleshooting and fault finding skills (Hardware, OS and Application)
Updating and Patching of Windows Clients, Windows Servers and Applications (WSUS and SCCM)
Salary: £26K to £28K depending on experience & qualifications. Benefits include free meals (as appropriate) whilst on duty, contributory pension scheme (subject to eligibility), use of the School Sports Complex and onsite parking.
Closing date for completed applications is 4pm on Thursday 2nd July 2015. Interviews will be held on Monday 20th July 2015. For an application form, please email
[email protected] or call 01223 508900. IT Support Analyst Role Profile June 2015.pdf Person Specification - Support Analyst June 2015.pdf
