TD365

Hi Mikes The most commoncause for a 902 error is that our application cannot authenticate your userwithout going to a specific URL. Pleasecan you confirm that you are trying to access Teacher Dashboard via a tenantshortcut link as described here: Need help or support? | Teacher Dashboard? You will be able toget to Step 2 and complete the sign up procedure once you are able tosuccessfully click on the application and access it for the first time. If you are stillseeing the 902 message, please PM me with your tenant name so I can help youfurther. Thanks

@Quackersthere was a brief issue last week with the Microsoft API recognising ourauthentication token, which might have caused the 500 error. To be sure, please can youcontact me by private message with your tenant name and I will get ourdevelopers to check that everything is working properly.

@nikaso, Its great to hear that you are trying out Teacher Dashboard and I'm sorry you have experienced difficulty with the set up. Have you spoken to our dedicated support team who are available through the Online chat about your SIMS report? While we don't have pre-written SIMS reports, we are happy to work with our customers to create a reusable work around if they are having issues with the set up.