I have an incredibly frustrating and seemingly unsolvable issue. Before starting I'll list some specs in case they help:
Alienware M15x running Windows 7
Core i7processor 740qm 1.73ghz
6GB of RAM
Not sure on graphics card
500GB HDD
This morning, I left my computer open for a prolonged period of time. Usually when I do this, the screen simply goes black and then "wakes up" again when I move my mouse or press a key upon returning. This time, nothing would wake it up and it wouldn't go into sleep mode when I closed it. I did a hard shutdown by holding the power button and then when the typical recovery error screen came up I chose the normal boot option. It got to the first "please wait" screen with the spinning ring and just never moved past it.I tried restarting the computer and booting in every single safe mode option. In each of these, it gets past the screen where all of the "command prompt" style lines read out and then it just gets stuck at a black screen with my cursor and/or a spinning blue ring.
The only thing it is capable of is going into the BIOS setup where I have no freezing issues.
I didn't install any updates or make any changes to the registry before this problem, it just arose seemingly out of nowhere.
I've tried a lot of troubleshooting on my own but to no avail. I've tried booting with and without the adapter, with and without the battery. I've tried disabling the wireless network, wired network, and bluetooth receiver from inside BIOS. The HDD is connected properly, everything is housed firmly in place inside the computer.
The only other piece of information that might be relevant is that the optical drive hasn't been working for some months, but I don't see why it would suddenly be an issue now.
Thank you for any help at all!