pudseymalone

I see we're not the only ones - there's a BT thread online here https://community.bt.com/t5/Email/Messages-sent-from-Outlook-not-being-received/td-p/1458529

I'm having the same issue. I'm with BT but my email is redirected from a 1and1 hosted account. I receive some emails fine, but others get bounced back with the error message listed by MatthewL above. One of my colleague also has a BT email address but I only receive half the mails she sends me, which makes me wonder if it's a BT problem? Has anyone managed to sort this out? I don't know where to start and as I work from home it's affecting my work emails.