BarryB

Have now decided to simply replace the stupid thing with a spare Hitachi! If I did get a code from Epson and it contained a 7 or 9 the remote I have probably won't input it, so easier to replace it with a known working one and leave it at that!

You can say the same about the various Windows versions!

Thanks for that, the original remote has been missing for about '2 years' apparently and the one from the X6e looks to be the same and they say has been used to enter the code before, but it won't do it now! Looks like trying Epson. If I could safely stack 2 tables on top of each other and put a chair on top I could read the serial, but that's not going to happen is it Time to see how good the zoom is on their cameras and phones!

Typical!/ On further digging, the remote for it seems to be 'lost' as the one they use for it is from an X6e, so no wonder the 7 and 9 won't work then! So what does the remote look like? Is it the one with the black joypad button as I haven't tried one of those yet?

Hi, First post and first problem! Have an Epson EMP-X5e that won't accept a code to unlock it! Some building work needed it powered off and now when powered back on needs a code. The remote won't accept 7 or 9 so I can't input 1793 as I've done for other Epson projectors. Tried 0000 as mentioned in the manual but that won't unlock it either and have 2 other remotes that will turn it on but won't input any numbers when NUM pressed down while entering numbers? The projector is in a school hall so high up and have no ladder tall enough to get the serial number so contacting Epson will be a problem! The remote has a blue outline around the numbers except 7 and 9 and has about 18 buttons but no NUM button, has anyone else come across this scenario where a remote won't allow 7 or 9 to be entered? Thanks for reading!