AlexReedman

Hi All, we had a Cambium system installed over summer 2019 to replace an outdated HP MSM controller style system, we currently run around 60 APs (3 of which are external) and have a few SSIDs for school owned devices. We started the roll out of BYOD for years 11,12 & 13 and wanted to simplify the connection process, so opted to use RADIUS auth via Smoothwall & NPS Server on one of our Domain Controllers. The BYOD Network is also on a seperate VLAN to the standard corp network. Since then, we have had increasingly problematic areas whereby the students are unable to connect to the BYOD SSID at all (whereas staff are still connected to the standard SSIDs) and the only fixes appear to be either forgetting the network on the client device, rebooting the problem AP or restarting the NPS service on the DC. I cant yet work out whether all three items (Client forgetting network, Rebooting AP and restarting NPS Service) are related or are three seperate issues that appears to be presenting in the same way - as either one of the above fixes the issue for a period of time. Has anyone else on here used a Cambium system that utilises RADIUS auth for a BYOD network? There is a potential that we have too many APs in certain areas, as when this system was installed, the budget just wasnt there for a heatmap to be completed - so it was very much a guestimate as to where the APs were installed - I've been quoted over 6K for a full wireless survey, which at this point is just not feasable due to budgetary constraints. I havent had much luck with Cambium support thus far, but still working towards troubleshooting the issues with them. Any guidance or suggestions would be really helpful. Cheers, Alex

*opens documentation - Adds DSRM and Bios Password, saves and walks away whistling as though nothing ever happened!*

that's not a good place to be in! having to eject CD drives to identify the box! Im hoping that all of this is documented and when i start next week it'll be plane sailing but just planning for the worse. i suppose that's the sceptic in me!

Thanks for those! ill make sure i add them to my list of things to double and triple check! - - - Updated - - - Perfect! make sense - the one that people always seem to forget or not document is the DSRM password - really hoping that that has been documented.

Thanks for the suggestions! make sense - the one that people always seem to forget or not document is the DSRM password - really hoping that that has been documented.

Hi All, So, I'm returning to education after working in system support/project management for the last 4 years and I'm starting a new position as a Network Manager. I'm taking over from an onsite Network Manager as well as an outsourced company that assisted with larger projects etc and i have approx. 1 week to get all of the information i need. My question is: Is this something that anyone on here has done before? or any pointers on the best way to go about this with the least disruption? Is there a specific area that you think really needs to be focussed on? I've taken over support for several companies in previous job roles but nothing with such a short time frame (generally have around 1 month to onboard a new client) so just trying to get myself prepared. Cheers, Alex