Hi All,
I seem to be having a few issues with some drivers and RM. We don't have an RM Support Contract so thought I would see if anyone here could shed any light which would be greatly appreciated.
Problem 1:
We have some new machines which I’ll refer to as “OCUK Gen1”, I’ve created a new build disk for it which includes the correct network adapter drivers and it builds fine.
After it’s built in Device Manager there is one device with no drivers known as “Unknown Device” (VID_8086&PID_8C31), we have this driver which is a USB 3.0 Root Device, if I manually update the driver with the one we have it installs fine.
However, when I import that driver (the one which works if done manually) into the RMMC and rebuild it doesn't install that particular driver. (Originally there were 4 or 5 drivers which didn't install, but after importing them into the management console they all install fine except the one)
Problem 2:
On a different machine, I try to build and during the "Install Additional Drivers" I get a notification saying Windows can not verify the driver. I have two options Install anyway and Don't Install.
If I Install everything goes through fine and once built in device manager there are no issues.
However If I Don't install the "SM Bus" is missing a driver indicating that this is the likely problem driver, so I use the same driver which is in the management console to try and install it manually and it installs fine. I'm baffled.
I may be doing something completely wrong or missing something obvious but any help would be appreciated!
Thanks in advance
