chriswood

Hi Please send your details with a short note to [email protected] and I will organise a Red Solutions training document to be e-mailed to you by return. This is an up to date simple to understand training manual. With regards to the background design you simply go to Upload file> Browse upload JPeg. Click on the background zone you want to add it to>Files and Folder and click add next to the image you have just uploaded. Then click on playlist> Edit next the item you have just uploaded and on mode>fit to zone. This should work. We are just about to launch a Generic template design service where we design some really eye catching designs based around education and the seasons also special events i.e: Christmas, Easter Valentines day etc. You can buy into this service for a small fee to receive the latest designs which keep your screen looking Dynamic and slick. Hope this helps

We will also be launching a schedule feature for items added to a playlist. So you can edit an item to start and finish within a playlist. Once it has finished it will disappear out of the playlist. Should be out soon.

Hi Deeplu The feature you require is using Master Slave synchronisation. The first thing you need to do is click on options on the Home page and make yourself an advanced/detailed user. You then need to use/create two zones. One for the images and one for the text. The images and text items need to have an identical name. i.e: image1.jpg / image1.txt. You then need to add the images into a folder and the folder into a playlist as a folder play item. You do this by clicking ADD FOLDER rather than ADD next to the image. You then add the text items that are relevant to the images and add them as a folder play items into the text zone. Once you have done this click edit in the playlist next to the text items and you will see a tab: folder synchronisation. click master to slave zone. Then do the same in the image zone and click slave rather than master. This should then relate the text to the relevant images. If you can send me your details or contact our office 01491 411 400 I will send you our new user manual which will give you some helpful feedback on our system. We also run free training courses at our offices in Henley on Thames. Hope this is clear and helps.

Hi Please look at our system. onelan.co.uk. We have an account manager based in Teeside who can come in and demonstrate the system to you. Onelan is a linux based solution with a very simple web based interface and at first glance does everything you have mentioned. There are no further costs once you have purchased it with regards to software updates and licensing. We have over 5000 systems in the field and a large amount of those have been supplied to the education sector. Please let me know if you are interested in organising the demonstration by contacting our office and asking for Chris Wood.

We initially thought our 3000 series would be able to handle V6 but it was not the case. It was a mistake. You can send back your box for us to update so it can run v6. Please speak to the reseller you purchased it from.

Hi, we tried to get V6 onto 115's and 125's but the software is so feature rich we just couldn't manage it.

Onelan have invested a massive amount of money in their software and employ 7 full time developers to improve the interface and the aesthetics of the final layout. We would like to think that the simplicity of our box proves this. We do not have any further charges once you have purchased the system with regards to software updates or licencing. We have seen a lot of competition come and go who have tried to offer a cheaper solution which does not do what you guys want it to do and has security issues.

Hi I work for Onelan/Red Solutions if you like we can come in to your school and give you a quick demonstration. If you like the system we can then point you towards a reseller who can provide the system.

We will be launching an update soon with ADAP authentication. With regards to sending different content to different screens this is possible using multi channel publisher and NTB 40's or 50' s acting as subscriber units to a publisher unit probably an NTB 605. The publisher unit can send different layouts to different NTB 40's/50's which would be positioned behind the plasma/lcd screens around the school. Hope this helps

Thanks Simon V6.1 is now available.

hmm sounds strange. Can you please create a support snapshot for me and mail. Go to: SETUP | SUPPORT TASKS | CREATE SUPPORT SNAPSHOT and email that ZIP file to us?

Hi Do you have the different templates scheduled in schedule? It will not allow an overlap of times. The activate schedule and layouts will revert the NTB to whichever layout is scheduled and the playlists within that layout.

Hi Everyone I work for Onelan/Red Solutions. We can customise templates with your schools logo's, colours etc for £150.00. We will then e-mail for you to upload to the NTB through Layout Packages. These layouts have been designed specifically with education in mind. Please contact me and I will send you screen snapshots. I cannot sell this directly but I can point you to our partners to supply. We also offer training courses. My contact details are 07891 809 695 [email protected]