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Senior IT Technician (2nd line) – SW London / Croydon * URGENT * Up to £27,978 dependent on experience (initial 6-month “temp to perm” contract) THIS IS AN URGENT REQUIREMENT - Ideally to start 9th April 2021 Our client, a large co-educational school in South West London / Croydon have an urgent requirement for an experienced Senior Technician to take responsibility for the day-to-day direction, supervision, organisation and support of the school’s IT systems and services. Reporting to the IT Network Manager, you will be responsible for the Junior IT Technician and your main duties will include: · Playing a key role in the installation, configuration, maintenance, repair, troubleshooting and upgrade of all server hardware and software systems. · Providing 2nd line support to applications, systems and hardware including dealing with complex technical issues which require advanced fault-finding and resolution skills · Managing the network infrastructure, active network devices and cabling systems, including wireless technology and storage systems · Ensuring network services and protocols including DHCP, DNS and Active Directory are functioning optimally; recommending changes as required · Implementing system security and configuring access rights to systems and services in accordance with the school’s data and network security policies · Implementing / monitoring backups, virus protection and disaster recover policies · Maintaining the internet firewall, web filtering engine and e-mail content control systems to ensure that access to inappropriate material and the risk of intrusion of the network are both minimised · Actively involved in the installation, configuration, maintenance, repair, troubleshooting and upgrade of the school’s PBX/telephone system, handsets, voice network, VoIP infrastructure and CTI products · Assisting in the development, maintenance, administration and upkeep of the school’s Learning Platform, website, Office 365, Azure, digital resources and CCTV systems · Maintaining / operating the school’s audio-visual and multimedia systems including, but not limited to the school’s presentation systems, digital signage, music technology, media resources and interactive technologies; providing advanced support and diagnostics for multimedia systems and services · Allocating helpdesk tickets and ensuring the workload of the team is appropriate and manageable · Working closely with the IT Network Manager to produce planned maintenance and work schedules to ensure that time is used effectively · Working closely with the IT Network Manager to identify key ICT plans and priorities and playing a key role in the production of the ICT Development Plan · Ensuring that equipment asset registers are up-to-date and accurate · Ensuring all IT-related Health & Safety procedures are followed and implemented at all times, including the production of risk assessments and use of PPE · Implementing a portable appliance testing schedule · Producing technical and end-user documentation / training materials as required · Providing cover and support for colleagues as required, for example due to absence or workload · Supporting the school’s safeguarding procedures and policies by pro-actively ensuring visitors are signed in and issued with an appropriate lanyard. · Be keenly aware of the responsibility for safeguarding children and to help in the application of the Safeguarding and Safe Practices policy within the School · Complying with the School’s Safeguarding Policy to ensure the welfare of children and young persons To be considered for this role you must have an in-depth knowledge of the following: · Windows Server 2008/2012, Windows SQL Server 2008/2012, Active Directory, O365, LAN, WLAN, DHCP, DNS, Microsoft Deployment Toolkit, Hyper-V and Windows clients · Hardware/software installations and upgrades including AV and printer technologies · Knowledge and understanding of the FITS and / or ITIL processes · Working in a similar Senior Technician or Network Manager role with an education environment. If you have the required knowledge and experience for this role, then please forward your CV to [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. THIS IS AN URGENT REQUIREMENT - Ideally to start 9th April 2021

Timetabler – Independent School (Hertfordshire) * URGENT * Circa £35,000 (FTE) plus generous benefits (pension, lunch, parking etc.) Permanent position (Term Time + 2 weeks) to start as soon as possible Our client, an independent school in Hertfordshire are looking for a Timetabler who will be responsible for constructing the Senior School timetable under the direction of a member of the Senior Management Team and ensuring the production of a timely and accurate timetable, identifying improvement opportunities and implementing solutions to existing issues. This is term-time + 2 weeks role, one of which will be the May half term. In addition, during May and June this role will require a commitment to work for periods of long hours including some weekends. Reporting to the Deputy Head, Academic Performance - the Timetabler will: · Manage the production of the Senior School timetable, whilst working with colleagues to maintain and update the timetable throughout the school year. · Advise the Senior Management Team on timetable issues and identify / resolve difficulties in relation to student and/or staff timetables. · Determine option blocks for A level choices; GCSE choices; Year 9 Creative subject choices and Y7 language choices. · Determine the number of teaching sets required for the options for staffing planning. · Liaise with Heads of Departments over staffing allocations. · Manage the system of rooming. · Work closely with the MIS Manager to upload the timetable into the Management Information System and to check pupil timetables. · Liaise with the MIS manager over setting for the new academic year. · Deal with and resolve any timetable issues arising at the start of the academic year. · Maintain and adapt the timetable for internal / external requirements and pressures when required, including re-writing parts of the timetable (i.e. to accommodate a long-term absence). · Carry out ‘proof of concept’ exercises for the Senior Management Team when major timetable reorganisations are proposed. · Continuously consider enhancement opportunities in relation to the Senior School’s timetabling. · Manage the daily organisation of cover within the Senior School. · Provide classroom cover for absent colleagues and exam invigilation. To be considered for this role, you will have: · Demonstrable experience in timetabling · Advanced knowledge of Microsoft Office · Very strong numerical and analytical skills, with excellent attention to detail · Ability to produce clear and concise documentation · Excellent verbal, written communication and presentation skills · An innovative and creative approach to problem solving · Ability to prioritise and manage a varied workload · Ability to work co-operatively with others to complete tasks and implement process improvements This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you have the required knowledge and would like to apply for this role, then please send your CV to [email protected]

ICT Field Engineer – North / West London * URGENT * Up to £28,000 + benefits, laptop, smartphone and mileage Closes: Friday 29th January 2021 Our client, who provide ICT support services to schools in London have an urgent requirement for an experienced ICT Field Engineer to cover their schools in North and West London. As the ICT Field Engineer, you will help to improve the standard of ICT provisions and enable the schools to deliver effective teaching and learning through ICT solutions. You will also facilitate communication between your schools and the Head Office. To be considered for this role, you must have previous experience supporting IT within a school or college and be able to drive, with access to a car or motorbike. PS: In the present climate, the majority of support work will be provided remotely, although there will still be times when you will be required to visit the schools. You must also be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The main duties of this position include: · Manging your time to support a number of schools, primarily within Windows environments. · Maintaining computer peripheral equipment including scanners, printers, IWB’s and projectors. · Installing / maintaining user network accounts and carrying out routine network maintenance. · Ensuring backups are working and complete, and technical problems are logged and tracked. · Ensuring anti-virus software is installed, kept up to date and working properly on all stations. · Installing and testing new software, setting up and maintaining user e-mail accounts. · Liaising with external support agencies to resolve faults as quickly as possible. The ideal candidate will have knowledge and experience supporting: · Windows Server 2012 to 2019 · Windows 8/10, Active Directory and Group Policy · Office 365 (O365), Google Workspace (G Suite / Google Apps for Education) · Apple School Manager If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. * THIS IS AN URGENT REQUIREMENT *

Senior IT Technician – Independent School (Surrey) Circa £30,000 dependent on experience + benefits including excellent pension, lunch, gym, swimming and free parking etc. Full time - permanent position Closes: Friday 11th December 2020 Our client, a leading independent school situated in stunning grounds with first rate facilities for staff and students are now looking to recruit a Senior IT Technician to join the existing IT Support team. As the Senior IT Technician, you will be a key member of the IT team providing mainly 2nd line support for all technology across the School. Your role will be varied, offering lots of opportunity to strengthen knowledge and gain experience in an exciting educational environment alongside a skilled professional team. Your main duties will include: · Ensuring the delivery of IT services to defined Service Levels. · Responding to users to effectively resolve IT support issues over the phone, via email or face to face. · 2nd line support and resolution for technical issues and 3rd line support in areas of expertise. · Assisting the IT Technician to provide 1st line technical support to all staff and students both inside and outside of the classroom. · Operating, installing and maintaining hardware including smartboards, external storage devices, computer diagnostic tools and printers etc. · Supporting the design, installation and configuration of software, cloud services and hardware. · Performing tests to evaluate new services/applications and technology prior to implementation. · Performing routine maintenance of all systems and services to ensure efficient operations. · Upgrading existing IT infrastructure as per lifecycle management plans. · Providing one to one or group training for users on all systems as required. · Accurately recording, updating and documenting requests using the Service Desk system. · Supporting major IT issues or upgrades outside of normal working hours. · Being part of any out of hours rotas as required to support events or school life. To be considered for this position, you must have experience in most of the following technologies: · Microsoft Office 365 administration including OneNote, OneDrive and SharePoint. · Office 365 in the classroom (Microsoft Teams/Classroom). · Microsoft deployment tools (i.e. SCCM, Intune and Autopilot). · Server Virtualisation (i.e. VMWare). · Data Security (i.e. Backup systems such as Veeam) · Microsoft Active Directory (Azure and on-prem), Group Policies, AD Federation Services. · Microsoft Messaging & Collaboration (i.e. MS Exchange, MS Teams). · MS Windows server and desktop operating systems. · Cisco Meraki Network Management tools and configuration. · Enterprise WiFi networking and BYOD support. · Managed Secure Release Network Printing. · Apple and other Mobile Device Management Tools (e.g. JAMF) · Apple operating systems, integration of Apple with Windows networks and Apple hardware. · Adobe Creative Suite. The ideal candidate must also have: · Demonstrable exceptional customer service/people skills. · Fluent and accurate written and spoken English. · Any experience of working in a similar role within a school environment is also highly desirable. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] Closes: Friday 11th December 2020

ICT Field Engineer – Central and West London * URGENT * Up to £30,000 dependent on experience PLUS mileage Required ASAP Our client, a specialist ICT managed service provider, are currently looking for an experienced ICT Engineer to join their existing team. Reporting to the Head of Support, you will be tasked with visiting client sites / schools to install and maintain a range of equipment and systems across Brent, Fulham, Hammersmith and Westminster. You must be able to drive and have daily access to your own vehicle to be considered for this position. Technical Skills: · Firewalls, Switches, Routers, other Networking technologies · Cisco VOIP systems · Wi-Fi systems – preferably Cisco/Meraki · CCTV systems · Installation, Termination, Testing of cabling technologies (Cat5e, Cat6a, Fibre) · AV equipment (Interactive Whiteboards, Projectors, Touchscreen TVs) Requirements : · Experience working within the Education Sector in a relevant ICT position · Ability to organise and prioritise workloads · Able to communicate effectively at different levels throughout the college · Full UK Driving License This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you have the required knowledge and experience and would like to apply, then please send your CV to [email protected] * THIS IS AN URGENT REQUIREMENT *

Senior ICT Technician – Independent School (Surrey) Up to £30,000 dependent on experience + benefits * This is an urgent requirement Our client, a specialist ICT managed service provider in the education sector, are currently looking for an experienced ICT Technician to join their existing team. Reporting to the Head of Support, you will be tasked with maintaining the IT infrastructure within an Independent School in Surrey. The role will be varied and your duties may include 1st/2nd line support escalating to a centralized helpdesk when required, managing the network, VoIP, CCTV and WiFi systems, installation of new and extending data cabling infrastructures and installation / management of AV equipment. NB: You don’t have to drive for this role but having a full UK driving license and daily access to a car or motorbike will be beneficial. Technical Skills: · Firewalls, Switches, Routers, other Networking technologies · Cisco VOIP systems · Wi-Fi systems – preferably Cisco/Meraki · CCTV systems · Installation, Termination, Testing of cabling technologies (Cat5e, Cat6a, Fibre) · AV equipment (Interactive Whiteboards, Projectors, Touchscreen TVs) Requirements : · Experience working within the Education Sector in a relevant ICT position · Ability to organise and prioritise workloads · Able to communicate effectively at different levels throughout the college This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to [email protected]

Group Technical Manager – (Ascot / Oxford / West Sussex) £40,000 - £45,000 depending on experience (full time / permanent position) Closing date: Wednesday 11th November 2020 Our client, a leading managed IT service provider in the education sector are looking for an experienced Network Manager to provide the core management function of the managed service within a small group of schools in Ascot, Oxford and West Sussex. This is a fantastic opportunity and a great time to join the group as our client requires someone who is capable of helping to build a new team and upgrade a large portion of the schools’ IT offering. To be considered for this role, you will require a proven track record of managing Enterprise level network infrastructure or a service desk within the education sector coupled with experience with Virtualisation (VMWARE or Hyper-V preferred) and Cloud Services in addition to having solid experience of project managing high end Microsoft server environment deployments. As the Group Technical Manager, your main duties will include: · Responsibility for the effective operation and management of the ICT network from a technical point of view. · Being the group’s resource of expertise for developments and future growth in the field of ICT, and legislation. · Running the technical element of the Group’s Helpdesk and being part of the team that responds to call. · Being the escalation point for all technical issues within the client, before the issue hits the MSP’s Helpdesk and to either fix these issues, or escalate appropriately. · Completing regular checks which include – but are not limited to Disk space checks, Backup checks, Event log checks, Cluster Shared Volume/Shared Storage for Hypervisors and SNMP Traps. · Identifying areas of growth within the group from a Technical and Engineering front and pass this to the Group IT Manager who will form this as part of the overall strategy. · Managing the workload and mentoring 3x onsite IT Engineers and assisting in progressing them to the next level of Engineer within the company. · Establishing and maintaining high quality learning facilities and assisting in planning their future development including advanced troubleshooting, ensuring a consistent service level, identifying potential network issues and escalating unresolved problems. · Ensuring SLA’s are enforced alongside ensuring all contractual KPI’s are met to the highest standard. · Being part of the Technical Advisory Group to suggest new systems and ways of implementing a standardised systems across the schools managed by the MSP. · Leading engineering projects within school holidays including providing detailed scope of works and design, leading individuals of teams on site and delegating tasks to ensure the correct running of the project on time. · Attending emergency call outs where needed, sometimes beyond the call of duty and provide cover in the absence of engineers where needed. · Awareness and compliance with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. The ideal candidate will also have: · Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or equivalent, demonstrable experience. · Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] Closing date: Wednesday 11th November 2020

IT Trainer and IS Admin Support (iSAMS / SQL) - HERTFORDSHIRE £24,500 - £29,000 depending on experience ( plus generous pension, lunches, 40 days annual leave (incl. bank hols), free parking/fitness suite/pool/squash etc. ) THIS IS AN URGENT REQUIREMENT Our client, a prestigious Independent school in Hertfordshire have an urgent requirement for an IT Trainer and IS Admin support who will be responsible for developing and delivering training programmes, staff induction sessions, license management, managing IS support calls to the helpdesk, managing the data dashboard and administrative support to the wider team. Previous experience working with a school MIS is essential with any working knowledge of iSAMS being highly desirable although training will be given. As the IT Trainer and IS Admin Support, your main duties will include: · Working with other members of the Information Services & Development and the wider IT services team to become an in-house expert in the use and end user support of all IT applications and services used in the school · Development and delivery of training programmes for major school IT applications ensuring that appropriate documentation and training manuals are produced for end users · Development and delivery of a staff IT induction programme · Development / maintenance of IT self-help and systems documentation for the IT intranet pages · Assisting users to understand how they can make better use of applications in their day to day work and to monitor the IT literacy of the school’s staff and address any issues that arise · Management and scheduling of digital signage · Management of pilot / trial processes for new applications or changes to existing applications · Provision of administrative support to the information services and development team · Management of incoming IS support and other requests including Information Services Support inbox · Supporting projects to define requirements and develop / deliver training for new systems. As the ideal candidate you will have: · Experience of training to users of all levels and varying technical abilities · Experience in the development of training courses and materials · Familiarity with third-party systems such as ParentPay, PayPal, SOCS and Evolve · Experience of using advanced features of Microsoft Word and Excel (i.e. mail merging, formulae and macros / VBA) If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. THIS IS AN URGENT REQUIREMENT

Developer (iSAMS / SQL / SSRS / .NET / ASP / C#) - HERTFORDSHIRE £37,400 - £43,750 depending on experience ( plus generous pension, lunches, 40 days annual leave (incl. bank hols), free parking/fitness suite/pool/squash etc. ) THIS IS AN URGENT REQUIREMENT Our client, a prestigious Independent school in Hertfordshire are looking for Developer with at least 2 years commercial experience using SQL, C#, ASP.Net and MVC. This is a fantastic opportunity for a Mid-Level Developer who is looking to progress their career whilst working with dedicated practitioners, support staff and teachers to deliver a fantastic learning experience across a leading independent school. Working within the Information Services & Development team, you will be responsible for the development and maintenance of the IS systems and applications that support the schools' teaching and professional services. You will also be involved in all phases of the development of new services, maintenance of current systems, system upgrades and contributing to the operation of the IS and Development department. As the Developer, your main duties will include: · Co-ordinating the technical implementation and maintenance of the schools’ bespoke solutions · Working with the Head of Information Services and Development to manage technical projects and deliverables for effective results · Utilising technical and leadership skills to support and implement the deliverables set by the Head of Information Services and Development and the overall strategic aims of the department · Developing detailed requirement specifications, including functional and user interface designs for new systems and system changes. · The provision of technical guidance for the development of software designs and leading on the development of documentation for internal and third-party systems. · Utilising technical skills and experience in the development of high-quality software to meet the requirements of the schools’ users and to agreed designs and timescales · Developing and co-ordinating robust test cases and testing programmes to ensure applications meet the required quality criteria prior to handover · Ensuring that information security and data protection are at the forefront of all systems As the ideal candidate you will have: · Experience of working with complex databases on Microsoft SQL Server (or similar) · Experience of programming in .NET, ASP.NET and C# · Knowledge of Management Information Systems, preferably iSAMS · Experience of writing SQL queries and SSRS reports · Evidence of maintaining a range of databases and web services · Ability to write technical and end user documentation including maintenance and training material If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. THIS IS AN URGENT REQUIREMENT

Information Services Officer (iSAMS / SQL) - HERTFORDSHIRE £26,600 - £32,000 depending on experience ( plus generous pension, lunches, 40 days annual leave (incl. bank hols), free parking / fitness suite / pool / squash etc. ) THIS IS AN URGENT REQUIREMENT Our client, a prestigious Independent school in Hertfordshire have an urgent requirement for an Information Services Officer who will be responsible for administering the school’s Management Information Systems including iSAMS and various other software applications. Previous experience working with a school MIS is essential with any working knowledge of iSAMS being highly desirable although training will be given. This is a fantastic opportunity for an enthusiastic individual with excellent administration and communication skills to join a supportive, well-focused team. The post-holder will work closely with one other Information Service Officer to support two leading Independent schools. As the Information Services Officer, your main duties will include: · Ensuring the Management Information Systems are fully functional at all times and reporting any issues to the Head of Information Services & Development. · First-line support for applications and systems, ensuring they are accurate and up to date. · Preparing the MIS and other applications for the start of each academic year including the importing of new users, timetables, class lists and groups etc. · Being the first point of contact for MIS queries by staff and parents. · Creating and producing accurate management reports and statistics from the systems as required. · Maintenance of the MIS and other applications systems to ensure that all data is accurate, up to date and available users as necessary. · Supporting parents and other users in their use of the parent portal and associated systems. · Monitoring and responding to incoming support requests. · Support the schools’ academic reporting schedule, preparing templates and report cycles as needed. · Provide support during the exam results publication periods · Managing / running basic queries and reports as required, and working closely with the wider team to support the creation of more complex reports. · Overseeing the Attendance data and working with the Attendance officer to produce reports. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. THIS IS AN URGENT REQUIREMENT

Data Manager (Progresso/SIMS) – Staffordshire * URGENT * Initial 2-month contract – rolling contract (up to £200 / day PAYE) RE: NS/SE/PROG_SIMS/1095 Our client, one of the largest MAT's in England require a Data Manager for one of their schools in Staffordshire. The initial contract will be for 2 months, but we have been advised that this could run indefinitely. As the Data Manager you will be expected to manage the integrity of the school’s data including Assessment, Attendance, Admissions, Behaviour and Reporting. There may be a requirement to assist the Exams Officer during exam periods and there will be some data administration duties as part of the role. Any experience of Progesso is highly desirable although Data Managers with good knowledge of SIMS will also be considered. Working knowledge of SQL and SSRS is also desirable. * Due to the school’s location, you must be able to drive and have daily access to a car or motorbike. This is an urgent requirement, so if you are an experienced Data Manager and looking for your next contract, then please send your CV to [email protected] for immediate consideration. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. THIS IS AN URGENT REQUIREMENT

IT Operations Engineer – SW London (Independent Schools) £30,000 - £35,000 (including 25 days annual leave and bank hols.) THIS IS AN URGENT REQUIREMENT Ref: NS/MP/FA/ITOp Our client, a prestigious group of highly successful independent schools are looking for an IT Operations Engineer with the passion and capability to progress their careers up to a 2nd / 3rd line role, whilst learning and embracing new leading technologies. As the ideal candidate you will be articulate and enthusiastic, customer-focused and technically proficient with the ability to support a number of schools within the group. You will act as the schools’ lead point of contact for IT issues and be responsible for providing IT support and strategic advice in support of teaching and learning. Main Duties include: Proactive management, monitoring and maintenance of the school’s IT systems. Providing technical support for school IT systems. Working with school IT leaders to ensure IT supports the educational needs of the school. Assisting school IT leaders develop and implement their IT strategies. Maintaining IT asset register for school. Installing new and upgraded IT systems. Ensuring the integrity of the school’s IT systems are maintained. Working with the Service Desk to ensure escalated IT issues are resolved within their SLA. Working with Head Office in implementing IT systems. Documenting the setup and configuration of all IT systems bespoke to the school. Assisting the selection and acquisition of hardware, software and third party application packages. Ensuring the group’s policies are adhered to, with a focus on IT and data security. Essential knowledge / experience: Previous experience within a 2nd/3rd line support role, preferably within the Education Sector. Windows Server 2008/2012, Active Directory, Group Policy and DNS. Excellent communication skills, both written and verbally. Personal motivation and enthusiasm to learn and progress. Desirable knowledge / experience: Windows 7/8/10 Azure (including Azure AD) Microsoft Systems Centre Configuration Manager Office 365 SIMS or similar schools MIS system * This is a fantastic opportunity, with the potential to advance your career within the group, as our client is prepared to train and develop the right candidate. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT AND MY CLIENT WILL INTERVIEW ASAP

1st / 2nd line IT Technician – Middlesex * URGENT * Salary: £24,500 - £25,950 (plus excellent benefits) 35 hours per week (08:00 – 16:00 with 1 hour for lunch and 15 min break mid-morning) Closing date: 7th February 2020 Our client, a coeducational secondary school and 6th form have an urgent requirement for an enthusiastic and experienced IT Technician to join their existing IT team, which operate all IT systems in-house as provide first hand experience with enterprise solutions on networking, operating systems, a wide variety of software and hardware equipment. As the IT Technician, your main duties will include: Hardware maintenance and repairs for PCs, laptops, projectors, printers and IWBs Installing new hardware and software / Imaging computers Troubleshooting faults Managing helpdesk tickets & prioritising tasks Managing stock and inventory i.e. toners & IT peripherals User management i.e. password resets To be considered for this position, you will have experience or certifications in the following: ITIL foundation Computer Science degree CompTIA A+ Microfocus (Novell) ZenWorks Microsoft Windows 10 Operating system * This is a fantastic opportunity where the school will actively support your professional development with free online professional Microsoft Certified IT training and access to on-going professional development. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] Closing date: 7th February 2020 at 09:00. Interviews to be held: Week commencing 10th February 2020.

Senior Field Technical Engineer – Middlesex or Berkshire up to £45,000 + phone + mileage + laptop THIS IS AN URGENT REQUIREMENT RE: NS/RH/MIDBERKS/1095 Our client, a leading Education ICT solutions provider require a Senior Technical Engineer to facilitate client visits to support the ongoing running of their school’s network. This is a field-based role and as the Senior Technical Engineer you will take ownership for a group of sites including being the escalation point for all technical issues within the client, before issues hit the Helpdesk. Your main duties will include: Providing the highest level of technical expertise to all assigned customer networks. Visiting client sites and working through an agreed list of issues or strategic discussions. Identifying areas of growth within the school from a Technical and Engineering front and escalating these to the account manager. Mentoring the Network Manager and Engineers on site and assisting in progressing them onto the next level of Engineer within the company. Communicating (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Other responsibilities will include: Attending emergency call outs where needed and covering the absence of engineers. Being part of the team that respond to calls on the Helpdesk. Taking ownership of tickets and managing them in a logical and methodical manner. Conducting full and thorough diagnostics with end users to enable ticket resolution. Updating the Technical Services Manager with ongoing tickets, resolution and progress. Escalating calls to engineers with specific knowledge and informing the Technical Services Manager. Checking Disk space, Backups, Event logs, Cluster Shared Volume/Shared Storage for Hypervisors and SNMP Traps on client systems. Being part of our Technical Advisory Group to recommend new systems and ways of implementing standardised systems across our schools. Providing a detailed scope of works and lead engineering projects during school holidays including leading individuals of teams on site and delegating appropriate tasks to ensure projects run on time. Working with the account manager in liaising with the schools to ensure all equipment is correct and that each school recognises you as the face of the project. As the ideal candidate – you will have: At least 4 years’ experience managing Enterprise level Network infrastructures/a Service Desk. At least 4 years’ experience of project managing high end Microsoft server environment deployments. Experience with Virtualisation (VMWARE or Hyper-V preferred). Experience with Cloud Services is also highly desirable. A professional qualification (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or demonstrable experience. Other specialist IT specific qualifications i.e. Aruba, Cisco, HP or other Enterprise level software/hardware. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

Network Manager – (Godalming, Surrey) * URGENT * up to £33,000 (full time / permanent position) Our client, a leading managed IT service provider in the education sector have an urgent requirement for an experienced Network Manager to provide the core management function of the managed service within one of the client schools in Godalming, Surrey. To be considered for this role, you will ideally have a minimum of 2 years’ experience managing Enterprise level network infrastructure or a service desk within the education sector coupled with experience with Virtualisation (VMWARE or Hyper-V preferred) and Cloud Services. As the Network Manager, your main duties will include: Ensure a consistent ICT support service is delivered to the school. Establish and maintain high quality learning facilities and assist in planning their future development. Provide overall responsibility for advanced troubleshooting, ensuring a consistent service level, identifying potential network issues and escalating unresolved problems. Prioritise staff workloads, mentor, manage, advise and train junior staff on working practices & procedures. Advice senior staff on areas of potential ICT growth/problems. Provide detailed specialist advice and guidance as required to School on ICT requirements. Communicate effectively (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Monitor stock levels within an agreed budget, cataloguing resources and undertaking audits as required. Advice school on future purchasing requirements. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Be aware of the school’s responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensuring all administrative and financial processes comply with this. Analyse support logs to produce detailed management reports and help plan future support services. Provide second level of in-school support for more complex requests. Advise leadership team on areas of concern To lead engineering projects within the school holidays. The ideal candidate will also have: · Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or equivalent, demonstrable experience. · Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

1st line Support Technician – (Slough, Berkshire) Full time position – up to £22,000 THIS IS AN URGENT REQUIREMENT Our client, a leading managed IT service provider in the education sector have an urgent requirement for a 1st Line Support Technician to assist their Network Manager in supporting the IT within three schools in Slough, Berkshire. This is an ideal opportunity for a 1st Line Technician who is keen to expand and develop their IT knowledge, whilst gaining experience in high level IT projects and training in both Microsoft and Apple technologies. To be considered for this role, you will ideally have a minimum of 12 months’ experience working in a school or college environment, supporting the IT infrastructure, teachers and pupils. As the IT Support Technician, your main duties will include: Resolving 1st/2nd line support calls from within your allocated school Working closely with the Network Manager (or Senior Technician) to support and maintain the school's infrastructures and networks to ensure maximum service ability Ensuring the IT Support Manager, Senior Engineers and Central helpdesk are aware of any issues that need to be raised and escalated Desirable technical skills: Microsoft Server Skills with ideally an understanding of the principles below: Active Directory DNS DHCP Group Policy plus professional and polished interpersonal and communication skills This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

IT Support Technician (1st / 2nd line) – North Yorkshire * URGENT * Salary £24,000 - £28,000 depending on experience (Full time position) Closing date : ASAP Our client, a small independent school in North Yorkshire situated in beautiful countryside and surrounded by 40 acres of landscaped gardens and sports fields have an urgent requirement for an experienced 1st / 2nd line IT Support Technician. As the IT Support Technician, your time will be split between day-to-day IT Support and Project-based work. You will be responsible for the daily upkeep, configuration, and improvement of existing IT systems and services in addition to resolving support calls and finding / documenting resolutions. Other duties will include: · Taking ownership of service desk tickets and work proactively to find a resolution · Handling support calls and monitoring / troubleshooting networking issues · Administering and maintaining corporate infrastructure including Active Directory, G Suite and Office365 · Managing LAN\WAN technologies (mainly Cisco) · Administer backup and disaster recovery systems and processes · Producing technical documentation for projects and solutions · Occasional out of hours support * To be considered for this role, you must be able to drive with daily access to a car or motorbike. Technical skills include : · Knowledge of Windows 10 and Windows Server 2016 or above · Good knowledge of Chromebooks, Apple products and MDM solutions · Good administration knowledge of cloud-based services (i.e. G Suite or O365) · Excellent organisation, time management and problem solving · Excellent customer service and communication (written and verbal) This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

Senior Field Technical Engineer – Maidenhead, Berkshire up to £45,000 + phone + mileage + laptop RE: NS/RH/Berks/1095 Our client, a leading Education ICT solutions provider require a Senior Technical Engineer to facilitate client visits to support the ongoing running of their school’s network. This is a field-based role and as the Senior Technical Engineer you will take ownership for a group of sites including being the escalation point for all technical issues within the client, before issues hit the Helpdesk. Your main duties will include: Providing the highest level of technical expertise to all assigned customer networks. Visiting client sites and working through an agreed list of issues or strategic discussions. Identifying areas of growth within the school from a Technical and Engineering front and escalating these to the account manager. Mentoring the Network Manager and Engineers on site and assisting in progressing them onto the next level of Engineer within the company Communicating (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Other responsibilities will include: Attending emergency call outs where needed and covering the absence of engineers. Being part of the team that respond to calls on the Helpdesk. Taking ownership of tickets and managing them in a logical and methodical manner. Conducting full and thorough diagnostics with end users to enable ticket resolution. Updating the Technical Services Manager with ongoing tickets, resolution and progress. Escalating calls to engineers with specific knowledge and informing the Technical Services Manager. Checking Disk space, Backups, Event logs, Cluster Shared Volume/Shared Storage for Hypervisors and SNMP Traps on client systems. Being part of our Technical Advisory Group to recommend new systems and ways of implementing standardised systems across our schools. Providing a detailed scope of works and lead engineering projects during school holidays including leading individuals of teams on site and delegating appropriate tasks to ensure projects run on time. Working with the account manager in liaising with the schools to ensure all equipment is correct and that each school recognises you as the face of the project. As the ideal candidate – you will have: At least 4 years’ experience managing Enterprise level Network infrastructures/a Service Desk. At least 4 years’ experience of project managing high end Microsoft server environment deployments. Experience with Virtualisation (VMWARE or Hyper-V preferred). Experience with Cloud Services is also highly desirable. A professional qualification (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or demonstrable experience. Other specialist IT specific qualifications i.e. Aruba, Cisco, HP or other Enterprise level software/hardware. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected]

Senior Field Technical Engineer – Heathrow, Middlesex up to £45,000 + phone + mileage + laptop RE: NS/RH/Heath/1095 Our client, a leading Education ICT solutions provider require a Senior Technical Engineer to facilitate client visits to support the ongoing running of their school’s network. This is a field-based role and as the Senior Technical Engineer you will take ownership for a group of sites including being the escalation point for all technical issues within the client, before issues hit the Helpdesk. Your main duties will include: Providing the highest level of technical expertise to all assigned customer networks. Visiting client sites and working through an agreed list of issues or strategic discussions. Identifying areas of growth within the school from a Technical and Engineering front and escalating these to the account manager. Mentoring the Network Manager and Engineers on site and assisting in progressing them onto the next level of Engineer within the company Communicating (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Other responsibilities will include: Attending emergency call outs where needed and covering the absence of engineers. Being part of the team that respond to calls on the Helpdesk. Taking ownership of tickets and managing them in a logical and methodical manner. Conducting full and thorough diagnostics with end users to enable ticket resolution. Updating the Technical Services Manager with ongoing tickets, resolution and progress. Escalating calls to engineers with specific knowledge and informing the Technical Services Manager. Checking Disk space, Backups, Event logs, Cluster Shared Volume/Shared Storage for Hypervisors and SNMP Traps on client systems. Being part of our Technical Advisory Group to recommend new systems and ways of implementing standardised systems across our schools. Providing a detailed scope of works and lead engineering projects during school holidays including leading individuals of teams on site and delegating appropriate tasks to ensure projects run on time. Working with the account manager in liaising with the schools to ensure all equipment is correct and that each school recognises you as the face of the project. As the ideal candidate – you will have: At least 4 years’ experience managing Enterprise level Network infrastructures/a Service Desk. At least 4 years’ experience of project managing high end Microsoft server environment deployments. Experience with Virtualisation (VMWARE or Hyper-V preferred). Experience with Cloud Services is also highly desirable. A professional qualification (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or demonstrable experience. Other specialist IT specific qualifications i.e. Aruba, Cisco, HP or other Enterprise level software/hardware. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected]

We are still looking for SIMS Managers for this maternity cover contract in Essex. If you would like to discuss further, then please send your CV ASAP.

ICT Field Engineer – Central and West London * URGENT * Up to £30,000 dependent on experience PLUS mileage Required ASAP Our client, a specialist ICT managed service provider, are currently looking for an experienced ICT Engineer to join their existing team. Reporting to the Head of Support, you will be tasked with visiting client sites / schools to install a range of equipment and systems across Brent, Fulham, Hammersmith and Westminster. The postholder will be responsible for the installation of VoIP, CCTV and WiFi systems, installation of new and extending data cabling infrastructures, installation of AV equipment, providing occasional assistance on the service desk, as well as conducting site surveys. You must be able to drive and have daily access to your own vehicle to be considered for this position. Technical Skills: Firewalls, Switches, Routers, other Networking technologies Cisco VOIP systems Wi-Fi systems – preferably Cisco/Meraki CCTV systems Installation, Termination, Testing of cabling technologies (Cat5e, Cat6a, Fibre) AV equipment (Interactive Whiteboards, Projectors, Touchscreen TVs) Requirements : Experience working within the Education Sector in a relevant ICT position Ability to organise and prioritise workloads Able to communicate effectively at different levels throughout the college Full UK Driving License This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you have the required knowledge and experience and would like to apply, then please send your CV to [email protected] * THIS IS AN URGENT REQUIREMENT *

We are still looking for 2nd Line Technicians to cover a few Independent Schools in Berkshire and West London. If you are looking for a new position and have experience of working in a school or college, then please send your CV to [email protected]

IT Support Technician (2nd / 3rd line) – North Yorkshire * URGENT * Salary £20,000 - £25,000 (Full time position) Closing date : ASAP Our client, a small independent school in North Yorkshire situated in beautiful countryside and surrounded by 40 acres of landscaped gardens and sports fields have an urgent requirement for an experienced 2nd / 3rd line IT Support Technician. As the IT Support Technician, your time will be split between day-to-day IT Support and Project-based work. You will be responsible for the daily upkeep, configuration, and improvement of existing IT systems and services in addition to resolving support calls and finding / documenting resolutions. Other duties will include: Taking ownership of service desk tickets and work proactively to find a resolution Handling support calls and monitoring / troubleshooting networking issues Administering and maintaining corporate infrastructure including Active Directory, G Suite and Office365 Managing LAN\WAN technologies (mainly Cisco) Administer backup and disaster recovery systems and processes Producing technical documentation for projects and solutions Occasional out of hours support To be considered for this role, you must have previous experience supporting IT within a school or college and be able to drive, with daily access to a car or motorbike. Essential technical skills include : Excellent knowledge of Windows 10 and Windows Server 2016 or above Good knowledge if Chromebooks, Apple products and MDM solutions Good administration knowledge of cloud-based services (i.e. G Suite or O365) A professional qualification (Microsoft, Google, Networking / CCNA etc.) Excellent organisation, time management and problem solving Excellent customer service and communication (written and verbal) This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

Data Manager (iSAMS, SQL, SSRS, SSAS) – Hertfordshire up to £46,000 (full time) or up to £41,000 (Term Time + 6 weeks), including excellent pension and benefits. THIS IS AN URGENT REQUIREMENT Our client, a large independent day and boarding school in Hertfordshire, are looking for a Data Manager to provide technical support and advice to teaching and support staff on the management and development of the School's MIS (iSAMS). As the Data Manager, you will work closely with academic and support staff, plus the IT team, to ensure -information requests are dealt with as efficiently as possible. A key aspect to this role is to champion the use of iSAMS within the school’s population, and provide training and guidance to staff (both on a one-to-one or group basis) on the use of the system. In addition, the ability to analyse the current use of the MIS and suggest ways in which processes can be improved is highly desirable. To be considered for this position you must have: Previous experience managing a schools MIS (ideally iSAMS) Excellent knowledge using Microsoft products, specifically Word, Excel and Access One to One and Group software training experience Excellent capacity for communication Good time management and the ability to prioritise and delegate where necessary Applicants should be flexible in approach and be able to work independently The following experience is also highly desirable: SQL, SSRS and SSAS (although training will be provided if required) SharePoint IIS Business analysis Project management (or knowledge of the full project lifecycle) This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT REQUIREMENT

IT Operations Engineer – West London (Independent Schools) £30,000 - £35,000 (including 25 days annual leave and bank hols.) THIS IS AN URGENT REQUIREMENT Ref: NS/MP/NH/ITOp Our client, a prestigious group of highly successful independent schools are looking for an IT Operations Engineer with the passion and capability to progress their careers up to a 2nd / 3rd line role, whilst learning and embracing new leading technologies. As the ideal candidate you will be articulate and enthusiastic, customer-focused and technically proficient with the ability to support a number of schools within the group. You will act as the schools’ lead point of contact for IT issues and be responsible for providing IT support and strategic advice in support of teaching and learning. Main Duties include: • Proactive management, monitoring and maintenance of the school’s IT systems. • Providing technical support for school IT systems. • Working with school IT leaders to ensure IT supports the educational needs of the school. • Assisting school IT leaders develop and implement their IT strategies. • Maintaining IT asset register for school. • Installing new and upgraded IT systems. • Ensuring the integrity of the school’s IT systems are maintained. • Working with the Service Desk to ensure escalated IT issues are resolved within their SLA. • Working with Head Office in implementing IT systems. • Documenting the setup and configuration of all IT systems bespoke to the school. • Assisting the selection and acquisition of hardware, software and third party application packages. • Ensuring the group’s policies are adhered to, with a focus on IT and data security. Essential knowledge / experience: • Previous experience within a 2nd/3rd line support role, preferably within the Education Sector. • Windows Server 2008/2012, Active Directory, Group Policy and DNS. • Excellent communication skills, both written and verbally. • Personal motivation and enthusiasm to learn and progress. Desirable knowledge / experience: • Windows 7/8/10 • Azure (including Azure AD) • Microsoft Systems Centre Configuration Manager • Office 365 • SIMS or similar schools MIS system * This is a fantastic opportunity, with the potential to advance your career within the group, as our client is prepared to train and develop the right candidate. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected] THIS IS AN URGENT CLIENT AND MY CLIENT WILL INTERVIEW ASAP.